Full-Time Email Handler & CRM Specialist — UK Financial Firm

Work type: Full-time, permanent
Hours: Monday–Friday, 9:00am–5:00pm UK time
Location: Remote
Start date: Immediate
Monthly: approximately $870.00 - $1,060.00 per month (?49,500 - ?60,500 per month) | Hourly: approximately $5.62 per hour (?320 per hour
====================================================================================================

Minimum 25 OnlineJobs.ph Apply Points REQUIRED
University degree are required.
Your application subject line must be: Email26/7.

===================================================================================================
About the role
A UK financial firm is hiring an experienced Email Handler and CRM Specialist to manage daily business emails, client enquiries, outbound email campaigns, follow-ups and CRM records.
This is a serious full-time position. It is not suitable for beginners, part-time applicants, freelancers managing several clients or anyone working another job during UK business hours.
Main responsibilities
Manage inbound and outbound business emails throughout the working day.
Write clear, professional and grammatically correct emails.
Respond to clients, prospects, suppliers and staff promptly.
Send personalised sales and follow-up emails to prospective clients.
Monitor replies and identify interested or urgent prospects.
Research companies and find the correct decision-makers.
Maintain accurate records in the company CRM.
Update lead stages, notes, outcomes and follow-up dates.
Ensure every lead has a clear next action.
Follow up prospects consistently by email, LinkedIn and other approved channels.
Book qualified meetings for the sales team and company director.
Maintain organised inbox folders and ensure important emails are not missed.
Prepare daily reports showing emails sent, replies received, meetings booked and outstanding work.
Work towards strict daily and weekly email, lead-generation and CRM targets.
Assist with email marketing campaigns and client communication.
Protect confidential company, client and prospect information.
Mandatory requirements
Applicants must meet all of the following:
Minimum five years of professional CRM experience.
Strong experience managing business inboxes and professional email communication.
Previous experience with lead generation, outbound sales emails or client follow-ups.
Excellent written and spoken English.
Strong grammar, spelling and attention to detail.
Experience using CRM platforms daily.
Ability to research companies and identify decision-makers.
Ability to follow detailed written instructions accurately.
Available full-time, Monday–Friday, 9:00am–5:00pm UK time.
No other employment, freelance clients or business activity during working hours.
Quiet and private home office.
Reliable high-speed internet connection.
Own computer, working camera and professional headset.
Available to start immediately.
Willing to provide verifiable employment references.
Degree holders will be prioritised during the selection process. However, highly experienced non-degree holders may still be considered if they can demonstrate exceptional and verifiable experience.
===================================================================================================
Performance expectations
You will be expected to:
Log in and be ready to work promptly at 9:00am UK time.
Remain responsive throughout the full working day.
Read instructions fully before beginning a task.
Meet daily email, follow-up and CRM targets.
Check every email carefully before sending it.
Record all activity accurately in the CRM.
Respond to interested prospects promptly.
Report problems before deadlines are missed.
Submit an accurate end-of-day report.
Take responsibility for the quality and accuracy of your work.
The following will not be accepted
Working another job during company hours.
Repeated lateness or unexplained absence.
Ignoring emails, messages or instructions.
Sending poorly written or generic emails.
Copying unedited AI-generated messages.
Failing to update the CRM.
Falsifying working hours, email activity or results.
Missing follow-ups or leaving leads without a next action.
Providing false qualifications, experience or references.
Repeated careless mistakes or incomplete work.
===================================================================================================
Main responsibilities.
CRM and email-management experience.
Attendance and reliability.
Reason for leaving.
Eligibility for rehire.
False or unverifiable information will result in immediate disqualification.

====================================================================================================

Minimum 25 OnlineJobs.ph Apply Points REQUIRED
University degree are required.
Your application subject line must be: Email26/7.

===================================================================================================
How to apply:

Your application must include:

1. What is your full name, email address and WhatsApp number in +63 format?

2.What is your current job, employer and working schedule? Are you able to leave this role or work exclusively for us Monday to Friday, 9:00am–5:00pm UK time?

3.How many years of professional email-handling and CRM experience do you have? Describe your main responsibilities and the types of clients or businesses you supported.

4.Which CRM, email, research, project-management and office software have you used? State how many years you used each system and your level of experience.

5. Provide a working link to your résumé, state your highest qualification, and give the name and contact details of a previous manager who can verify your employment and performance.