Assistant Community Association Manager (Direct Hire)

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TYPE OF WORK

Full Time

SALARY

$6 USD per hour

HOURS PER WEEK

40

DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

*KINDLY READ THE JOB DESCRIPTION & THE APPLICATION INSTRUCTIONS CAREFULLY.*

The Nabo Group is hiring Assistant Community Association Manager for our growing team, who enjoys solving problems, responsible, organized, detail oriented, and reliable to join our fun/hard working team. You must have excellent communication skills.

Key Responsibilities:
Customer Service and Issue Resolution:
- Respond to routine customer service requests promptly and appropriately.
- Address issues such as missed trash pickups or utility concerns, providing updates and progress reports to the Manager.
- Troubleshoot common problems and help facilitate resolutions.

Interdepartmental and Vendor Communication:
- Collaborate with internal departments, including accounting and maintenance, to ensure smooth coordination of services and accurate information sharing.
- Communicate effectively with external vendors regarding routine tasks, project updates, and general coordination.
- Serve as a point of contact between stakeholders to help streamline operations and resolve issues efficiently.

Portfolio Reporting:
- Prepare and send weekly and monthly reports on the status of the property portfolio to the Manager.
- Track and manage access information, including physical keys and access codes, and coordinate with internal teams, external vendors, and homeowners to ensure proper access to units as needed.

Communication and Notifications:
- Provide the Manager with the necessary information to send notices to homeowners regarding updates or community issues.
- Serve as a backup for phone calls, handling inquiries and directing them to the appropriate person as needed.

Financial Support and Oversight:
- Assist with accounts payable by reviewing and submitting invoices for approval.
- Maintain general understanding of general ledger management, ensuring expenses are properly tracked and categorized.
- Support budgeting processes by gathering relevant financial information and monitoring expenses.
- Communicate with the Manager regarding any financial discrepancies or questions related to invoices or expenses.

On-Call Participation:
- Participate in the on-call rotation one week per month to handle any urgent issues that arise outside of regular business hours.

Qualifications:
- Time Management: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously with minimal supervision.
- Organizational Skills: Strong organizational skills, with an emphasis on keeping detailed records and maintaining accurate documentation.
- Communication: Excellent verbal and written English communication skills, with the ability to interact professionally with homeowners, tea ---------- mbers, and vendors.
- Problem-Solving: Proactive in identifying issues and finding solutions to ensure that service requests and community concerns are addressed efficiently.
- Financial Acumen: General knowledge of accounts payable, invoice approval processes, general ledger tracking, and basic budgeting principles.
- Collaboration: Ability to work effectively across departments and with outside vendors to support HOA operations.
- Working Hours: Must be amenable to work in any US time zones

Working conditions:
This is a fully remote position. Applicants must meet certain requirements for a working computer and consent to our IT department conducting an analysis of the computer for cybersecurity and safety purposes.

Expected Work Times:
Candidates are generally expected to work during U.S. Eastern Standard Time (EST) business hours. The TM must be available during working hours for meetings and accessible by phone/text during the workday.

Time Tracking:
Use of Hubstaff time-tracking software is required while performing work.

This is a full-time contract position. Payments are made via Wise on the 15th and 30th of each month. While this is a contractor role, we do offer a variety of perks for our contractors.

How to apply:
- Send an email attachment with your updated resume in PDF format.
- Please indicate that you're comfortable to start with $6 USD per hour.
- Please send a link to your video recording introducing yourself & your relevant experience based on the job description.

Kindly send your application to ---------- the subject line, kindly indicate the position Assistant Community Association Manager - your name.

Shortlisted applicants will be contacted by email for interview scheduling.
Looking forward to working with you!

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