Business Research & Operations Assistant

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TYPE OF WORK

Part Time

SALARY

8+ usd/hour based on talent/experience

HOURS PER WEEK

5

DATE UPDATED

Jul 13, 2026

JOB OVERVIEW

Business Research & Operations Assistant (Remote – Philippines)

Compensation: Starting at $8 USD/hour, with higher compensation available for candidates who demonstrate exceptional communication, organization, experience, and long-term potential. I'm willing to invest in the right long-term person.

Hours: Approximately 5 hours per week to start

About Haircuts Ltd

Hi! I'm the owner of Haircuts Ltd, a family-owned salon company with three locations in Massachusetts, USA.

This is a brand-new position for our company, and honestly, it will be a learning experience for both of us.

I'm looking for someone who enjoys staying organized, learning new things, communicating well, and helping a small business operate more efficiently.

The position begins with approximately five hours of work per week. My goal is to build a long-term working relationship with the right person while gradually developing better systems for our business. I'd much rather invest in one exceptional long-term teammate than continually hire and replace people.

What You'll Be Doing

Your responsibilities will focus on helping me stay on top of recurring business tasks that are important but easy for a busy owner to fall behind on.

Daily Responsibilities
Monitor Google reviews across all salon locations.
Archive every new Google reviews into our internal Google Drive archive so we maintain a permanent historical record.
Monitor our Facebook, Instagram, and TikTok accounts for customer comments, direct messages, questions, or issues requiring attention.
Notify me of anything unusual or time-sensitive that needs my attention.
Weekly Responsibilities
Research competitor pricing using online booking systems, websites, phone calls, email, chat, or other publicly available methods.
Maintain and update competitor pricing spreadsheets.
Track competitor promotions and special offers.
Research social media trends, content ideas, and trending audio relevant to the salon industry.
Help organize, prepare, and publish social media content.
Complete research projects that support business decisions.
Ongoing Projects

As time allows, you may also help with:

Organizing Google Drive folders and business documents.
Creating and maintaining spreadsheets.
Organizing marketing photos and videos.
AI-assisted research and content generation.
Creating internal documentation and checklists.
Helping build our library of Standard Operating Procedures (SOPs) as our systems continue to develop.
Weekly Communication

Once each week, you'll prepare a brief summary that includes:

Work completed
Important observations
Customer issues requiring attention
Questions or blockers
Suggestions or ideas that may improve the business

This doesn't need to be long. The goal is simply to help us stay organized, communicate effectively, and continuously improve how we work together.

Technology

Experience with any of the following is helpful, but not required:

ChatGPT or other AI tools
Google Workspace
Microsoft Office
Canva
Social media platforms
Spreadsheet software

I care much more about your willingness to learn than whether you've already used every piece of software listed above.

Who I'm Looking For

I'm looking for someone who is:

Organized
Reliable
Curious
Detail-oriented
Strong in written English (not negotiable)
Comfortable learning new software
Able to work independently and take initiative
Comfortable asking questions when something isn't clear

I don't expect you to know everything.

I do appreciate someone who enjoys figuring things out, communicates well, and takes pride in producing organized, high-quality work.

If you're primarily looking for repetitive data entry or appointment-setting work, this position probably isn't the right fit. If you enjoy research, organization, documentation, learning new technology, and helping improve a growing business, I'd love to hear from you.

Paid Trial Period

The successful candidate will begin with a paid 4-week trial period consisting of real business projects. This gives both of us an opportunity to determine whether we're a good long-term fit before expanding the role.

Application Instructions

Please include the following in your application:

A short introduction about yourself.
Why this position interests you.
Tell me about a project where you organized information, conducted research, or improved a process.
Tell me about the AI tools you currently use and how they fit into your workflow.
Include the word "Systems" and "Massachusetts" somewhere in your application so I know you've read the entire posting.
Please keep your application concise (approximately 300–500 words).

I carefully read every application, and I appreciate the time you take to apply.

SKILL REQUIREMENT
Social Media Content Creation Microsoft Excel AI Tools
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