Full Time
5
40
Jul 13, 2026
Position Summary
The Remote Intake Specialist is responsible for managing the intake process from referral to admission by coordinating with home health agencies, clinicians, and patients. This role ensures referrals are processed accurately, clinician schedules are coordinated efficiently, and all patient documentation is complete to support timely admissions.
Minimum Qualifications
• Worked directly for a Home Health agency within the past two (2) years.
• Minimum of two (2) years of Home Health intake, scheduling, or coordination experience.
• Experience communicating with clinicians, patients, and referral sources.
• Strong organizational, communication, and multitasking skills.
• Proficient in Google Office and EMR software (WellSky/Kinnser preferred).
• Reliable internet connection and dedicated remote workspace.
Essential Responsibilities
• Receive and process patient referrals.
• Review referrals for completeness and obtain missing documentation as needed.
• Schedule initial evaluations, admissions, and follow-up visits with clinicians.
• Maintain accurate patient records, authorizations, and documentation in the EMR.
• Monitor delayed or missed admissions and communicate updates to the appropriate agencies.
• Work with the HH Scheduler for staffing and restaff visits when schedule changes occur.
• Respond promptly to clinician and agency inquiries via phone,
• Complete daily reports and assist with weekly or monthly intake reporting.
• Support department operations and perform additional duties as assigned.