Customer Service Representative (CSR) / Admin – Monster Pro Wash

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TYPE OF WORK

Full Time

SALARY

4 hr

HOURS PER WEEK

40

DATE UPDATED

Jul 13, 2026

JOB OVERVIEW

Schedule: Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)

About Us

Monster Pro Wash is a fast-growing pressure washing company based in South Carolina, USA. We specialize in house washing, roof cleaning, concrete cleaning, window cleaning, gutter cleaning, and other exterior cleaning services.
We're looking for a reliable, long-term tea ---------- mber who wants to grow with our company. We aren't looking for someone who just wants another job—we're looking for someone who wants to become an important part of our business for years to come.

What You'll Be Doing

Answer incoming phone calls from customers
Call new leads who request quotes
Follow up with past customers
Schedule jobs on our calendar
Send text messages and emails to customers
Post content on Facebook, Instagram, and our Google Business Profile
Keep customer information organized
Help with other administrative tasks as needed
You will be fully trained on our systems, software, and how we operate.

Work Schedule

Monday–Friday
9:00 AM – 5:00 PM Eastern Time (ET)
You must be available during these hours to answer phone calls and assist customers.

The Most Important Requirement

Excellent English speaking skills are REQUIRED.
This is the single most important qualification for this position.
You will be speaking with customers over the phone every day, so you must:
Speak fluent, natural English
Sound confident and professional
Be friendly and personable
Have a clear, easy-to-understand accent
Be comfortable talking with customers
If your spoken English is not excellent, this position is probably not the right fit.

Qualifications

Excellent spoken and written English
Friendly, positive attitude
Strong communication skills
Reliable internet connection
Quiet workspace for phone calls
Organized and detail-oriented
Fast learner
Honest and dependable
Comfortable learning new software and systems
Customer service or phone support experience is a plus, but we are happy to train the right person with a great attitude.

What We Offer

Long-term, stable position
Paid training
Performance bonuses
Opportunities for raises based on performance
Opportunity to grow into a larger role as our company continues to expand
Supportive team environment

How to Apply

Please include the following in your application:
Tell us about yourself.
Tell us about your customer service experience.
Tell us why you'd be a great fit for Monster Pro Wash.
At the very end of your application, tell us your favorite animal and why. This helps us know you read the entire job posting.
Voice Introduction (Required)
After submitting your application on OnlineJobs.ph, please email a 1–2 minute voice recording introducing yourself to ----------

In your recording, please answer:

Tell us about yourself.
Why do you want to work for Monster Pro Wash?
Why do you think you'd be a great fit for this position?


Subject line: CSR Application – Your Full Name
Applications without a voice recording will not be considered.
We look forward to hearing from you and hopefully welcoming you to the Monster Pro Wash team!

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