Customer Service & Dispatcher | Garage Door Service | Full-Time | Work From Home

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: TYPE OF WORK

Full Time

: SALARY

1920

: HOURS PER WEEK

40

: DATE UPDATED

Jul 12, 2026

JOB OVERVIEW

Angel Garage Door Inc. is a growing Garage Door & Gate Service Company based in San Diego, California. We provide garage door repair, garage door installation, spring replacement, opener repair and installation, gate repair, gate operator installation, maintenance, and emergency same-day service.

We are looking for a professional, reliable, and highly organized Customer Service & Dispatcher to become an important part of our team.

This is a long-term full-time position for someone who enjoys helping customers, solving problems, and keeping daily operations running smoothly.

As the first point of contact for our customers, you will represent our company with professionalism, confidence, and outstanding customer service. Your ability to communicate clearly, manage schedules, and support our technicians will directly impact the success of our business.

Your Responsibilities

•? ?Answer incoming phone calls professionally and confidently.
•? ?Respond quickly to SMS, emails, Yelp messages, Google Business Profile messages, and Facebook inquiries.
•? ?Schedule service appointments and coordinate technicians throughout the day.
•? ?Dispatch technicians efficiently for repair, installation, maintenance, and emergency service calls.
•? ?Manage daily jobs using Housecall Pro.
•? ?Create estimates and invoices.
•? ?Confirm appointments and follow up with customers.
•? ?Follow up on pending estimates and unsold jobs.
•? ?Request Google and Yelp reviews after completed jobs.
•? ?Keep customer records accurate and organized.
•? ?Communicate with technicians throughout the day to ensure customers receive timely updates.
•? ?Deliver an exceptional customer experience from the first phone call until the job is completed.

Requirements

•? ?Excellent spoken and written English.
•? ?Outstanding communication and customer service skills.
•? ?Strong organizational and multitasking abilities.
•? ?Professional phone etiquette.
•? ?Strong computer skills.
•? ?Reliable high-speed internet.
•? ?Quiet home office with a quality headset.
•? ?Available to work during California business hours.

Preferred Experience

Experience in any of the following is a strong advantage:

•? ?Garage Door Service
•? ?Garage Door Repair
•? ?Garage Door Installation
•? ?Garage Door Openers
•? ?Garage Door Springs
•? ?Gate Repair
•? ?Gate Operators
•? ?Housecall Pro
•? ?RingCentral
•? ?Yelp
•? ?Google Business Profile

How to Apply

To be considered, please submit:

1.? ?Your resume.
2.? ?A 60–90 second video introducing yourself in English.
3.? ?Your internet speed test.
4.? ?Answers to the application questions.

Please begin your application with the words:

Blue Garage Door

Applications that do not follow these instructions will not be reviewed

SKILL REQUIREMENT

Phone Support Virtual Assistant Dispatching

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Customer Service & Dispatcher | Garage Door Service | Full-Time | Work From Home

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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