General Manager / Director of Operations

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TYPE OF WORK

Full Time

SALARY

950

HOURS PER WEEK

50

DATE UPDATED

Jul 25, 2026

JOB OVERVIEW

General Manager / Director of Operations

Location: Remote (Worldwide)
Schedule: Full-Time (Chicago Time – CST)
Salary: Competitive, based on experience and qualifications
Industry: US Car Rental & Fleet Management (Turo)

About Us

We are a fast-growing US-based car rental company specializing in Turo and private fleet management. As our business continues to expand, we are looking for an experienced leader to oversee our daily operations, build high-performing teams, improve business processes, and help scale the company.

This is a senior leadership role for someone who can take ownership, solve problems independently, and manage people, systems, and operations with minimal supervision.

You will work directly with the company owner and play a key role in the future growth of the business.

Your Mission

Your primary responsibility is to ensure that every department operates efficiently while continuously improving our systems, people, and overall business performance.

You will be responsible for building a strong team, maintaining accountability, and helping the company grow.

Responsibilities
Leadership & Operations
Oversee the company's daily operations
Lead and manage remote employees
Ensure all departments meet performance standards
Improve business processes and operational efficiency
Create systems that reduce errors and increase productivity
Monitor KPIs and prepare weekly reports
Solve operational problems before they become major issues
Report directly to the business owner
Recommend improvements and implement new processes
Recruitment & People Management
Recruit, interview, and hire employees
Develop hiring strategies
Conduct onboarding and paid training
Create and improve SOPs
Monitor employee performance
Conduct performance evaluations
Coach underperforming employees
Recommend promotions or disciplinary actions
Build a positive, accountable company culture
Customer Operations
Ensure excellent customer service standards
Monitor guest communication quality
Coordinate with cleaners, mechanics, and vendors
Review operational reports
Assist with escalated customer situations when necessary
Requirements
Minimum 5 years of leadership or operations management experience
Proven experience managing remote teams
Excellent English communication skills
Strong leadership and decision-making abilities
Excellent organizational and analytical skills
Ability to build systems and improve workflows
Experience with Google Workspace, Microsoft Office, and project management software
Ability to work independently with minimal supervision

Experience in car rental, hospitality, logistics, property management, or customer service operations is highly preferred.

Compensation & Growth

We reward performance, leadership, and results.

Compensation is based on:

Experience
Leadership ability
Business impact
Reliability
Long-term commitment

Outstanding performance will be rewarded with salary increases, bonuses, and future leadership opportunities.

Paid Training & Onboarding

Comprehensive paid training will be provided.

All required onboarding, training sessions, and work-related activities are fully compensated.

We are committed to investing in professionals who are ready to build a long-term career with our company.

Background Verification

To respect both your time and ours, shortlisted candidates will undergo a professional background verification before receiving a final job offer.

This process may include:

Employment verification
Professional reference checks
Verification of previous positions and responsibilities
Identity verification
Resume verification

Please apply only if all information provided is accurate and truthful.

Application Authenticity

The use of AI tools to improve grammar or formatting is acceptable.

However, every statement in your application must accurately represent your own knowledge, experience, and accomplishments.

During interviews, you will be asked detailed questions about your previous work.

Any significant inconsistencies may result in disqualification.

Attention-to-Detail Test

To demonstrate your attention to detail, include the code:

PSZ700

as the last line of your application.

Applications that do not follow this instruction may not be reviewed.

How to Apply

Please submit:

Resume (CV)
1–2 minute video introduction
Summary of your leadership experience
Internet speed test screenshot
Expected monthly salary
Contact information
Two professional references (preferred)

Only shortlisted candidates will be contacted.

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