Outbound Telemarketing / Live Transfer Specialist

# Outbound Telemarketing / Live Transfer Specialist

**Company:** Quote Genie
**Work Arrangement:** Remote – Philippines
**Schedule:** Monday through Friday, 9:00 a.m.–5:00 p.m. Arizona Time
**Employment Type:** Full-Time
**Compensation:** $3 - $5 USD per hour (Depending on Experience) plus $1 USD per qualified transfer

## About Quote Genie

Quote Genie is a U.S.-based telemarketing company that connects interested consumers with licensed insurance professionals. Our team contacts leads provided by our clients, identifies prospects who are interested in receiving an insurance quote, and transfers qualified prospects directly to the client.

We are looking for a dependable, confident, and results-driven telemarketer who is comfortable making a high volume of outbound calls.

## Position Overview

As a Live Transfer Specialist, you will contact U.S.-based insurance prospects using our dialing system. Your responsibility is to follow the approved script, determine whether the prospect is interested in receiving an insurance quote, and successfully transfer qualified prospects to our clients.

This is a full-time overnight position for candidates located in the Philippines.

## Compensation

* $3 - $5 USD per hour (Depending on Experience)
* $1 USD for every accepted, qualified transfer
* Approximately 40 paid hours per week
* Performance-based earning potential
* Opportunity for future raises and advancement

A representative who consistently produces 10 qualified transfers per day can earn approximately $1,000 USD or more per month.

## Work Schedule

* Monday through Friday
* 9:00 a.m.–5:00 p.m. Arizona Time
* Overnight schedule in the Philippines
* 30-minute paid lunch
* Candidates must be able to work this schedule consistently

## Daily Responsibilities

* Make high-volume outbound calls using PhoneBurner
* Follow the approved calling script
* Speak professionally with U.S.-based consumers
* Identify prospects interested in receiving an insurance quote
* Transfer qualified prospects to our clients
* Accurately disposition every call
* Honor all do-not-call requests immediately
* Attend scheduled coaching and training sessions
* Communicate attendance, internet, or technical issues promptly
* Maintain a professional and positive attitude throughout the shift

## Performance Expectations

* Approximately 750 outbound dials per day
* Goal of 10–12 qualified transfers per day
* Strong attendance and punctuality
* Accurate call dispositions
* Consistent script and compliance adherence
* High-quality transfers with minimal client returns
* Ability to receive coaching and apply feedback quickly

## Qualified Transfer Requirements

A transfer must:

* Be successfully connected to the client
* Involve a prospect who is genuinely interested in an insurance quote
* Meet all client qualification requirements
* Follow the approved script and compliance process
* Not be a duplicate, fake, disconnected, or do-not-call lead
* Be accepted by the client and not returned or refunded

Transfer bonuses are paid only on accepted, non-refunded transfers.

## Required Qualifications

* Strong spoken English
* Clear and professional phone presence
* Previous outbound calling, appointment-setting, collections, sales, insurance, solar, real estate, or call-center experience
* Comfortable handling objections and rejection
* Ability to sound natural while following a script
* Strong listening and communication skills
* Reliable attendance
* Ability to work independently in a remote environment
* Willingness to receive coaching and meet performance expectations

## Technical Requirements

Applicants must have:

* Reliable computer or laptop
* High-quality wired USB headset
* Stable high-speed internet connection
* Backup internet option
* Quiet and professional workspace
* Reliable power and a backup plan for outages
* Ability to use PhoneBurner, Slack, Google Sheets, and web-based systems

## How to Apply

Please submit the following:

1. Your updated résumé.
2. A 60–90 second voice recording introducing yourself and describing your outbound calling experience.
3. A screenshot of your current internet speed test.
4. Your computer specifications.
5. A description of your backup internet and power plan.
6. Confirmation that you can permanently work 9:00 a.m.–5:00 p.m. Arizona Time.
7. A short explanation of why you would be successful in a high-volume outbound calling position.

To confirm that you carefully read the entire posting, begin your application with the words:

**“Qualified Transfer”**

Applications without the required voice recording or opening phrase will not be considered.

## Hiring Process

Selected candidates will complete:

* Initial application review
* Voice and communication screening
* Video interview
* Live objection-handling role-play
* Paid dialing audition
* Background and reference verification

We are looking for someone who wants stable, long-term work and is motivated by performance-based earning opportunities.