Housecall Pro Implementation Specialist (Remote | Contract | Full-Time Project)

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: TYPE OF WORK

Any

: SALARY

$5/hr CAD

: HOURS PER WEEK

30

: DATE UPDATED

Jul 11, 2026

JOB OVERVIEW

SDR Electric, Plumbing & Heating Inc. is a rapidly growing residential service company in Ontario, Canada. We provide Electrical, Plumbing, HVAC, Generator, Water Treatment and Well Pump services.

We are transitioning from time-and-material billing to a professional flat-rate service model and are looking for an experienced Housecall Pro Implementation Specialist to build and optimize our entire operating system.

This is not an entry-level administrative position. We are looking for someone who has successfully implemented Housecall Pro or similar field service software for home service companies.

Your goal is to build a complete, scalable Housecall Pro system that allows our office and technicians to operate consistently while supporting future growth to 10+ service technicians.

Responsibilities
Housecall Pro Setup

* Configure company settings
* Build all service categories
* Configure technicians, permissions and user roles
* Create job types
* Configure dispatch boards
* Configure scheduling workflows
* Set up recurring maintenance services
* Configure estimates and invoicing
* Build customer tags
* Configure automations
* Create customer communication templates
* Configure memberships
* Build follow-up campaigns
* Set up technician checklists
* Build inspection forms
* Configure payment workflows
* Configure financing options
* Build reporting dashboards

Flat Rate Pricebook

* Import and organize thousands of materials
* Build flat-rate services
* Create Good / Better / Best options
* Build equipment replacement packages
* Create maintenance services
* Build memberships
* Organize categories for Electrical, Plumbing and HVAC
* Add photos where appropriate
* Build technician presentation templates

Workflow Development

Design workflows including:

* Incoming lead
* Booking
* Dispatch
* Technician arrival
* Estimate presentation
* Financing
* Approval
* Job completion
* Customer payment
* Review requests
* Membership enrollment
* Follow-up campaigns
* Warranty tracking
* Repeat customer workflows

### Documentation

Create Standard Operating Procedures (SOPs) for:

* CSR
* Dispatcher
* Office staff
* Service Technicians
* Sales Process
* Membership Sales
* Closing Jobs
* Inventory Procedures

### Integrations

Experience with the following is highly preferred:

* QuickBooks Online
* HighLevel
* ServiceM8
* Stripe
* Zapier
* ----------
* n8n
* PandaPay (Nuvei)
* Google Workspace

Experience with Odoo inventory is a major asset.

## Required Experience

You must have:

* Previous Housecall Pro implementation experience
* Experience building flat-rate pricebooks
* Home service industry knowledge
* Strong understanding of Electrical, Plumbing or HVAC businesses
* Excellent English communication
* Strong documentation skills
* Ability to work independently
* Excellent organizational skills

Bonus Skills

Experience with:

* ServiceTitan
* ServiceM8
* FieldEdge
* Jobber
* HighLevel
* Odoo
* AI automation
* Workflow automation
* CRM implementation
* Process improvement
* Dashboard creation
* KPI reporting

What Success Looks Like

Within the first 90 days you will help us build:

* A fully operational Housecall Pro system
* A professional flat-rate pricebook
* Technician workflows
* Office workflows
* Membership program
* Good / Better / Best proposals
* Financing workflows
* Customer communication templates
* Reporting dashboards
* Training documentation
* Video walkthroughs for future employees

ompensation

Project-based with the opportunity for a long-term position.

Please include:

* Your expected hourly rate
* Housecall Pro experience
* Similar implementations you have completed
* Home service companies you have worked with
* Software you have implemented
* Screenshots or examples of your work if available

To Apply

Please begin your application with the phrase:

"I know Housecall Pro."

This helps us identify applicants who carefully read instructions.

Also answer the following:

1. How many Housecall Pro implementations have you completed?
2. Have you built a flat-rate pricebook?
3. Have you worked with Electrical, Plumbing or HVAC companies?
4. Which other field service software have you implemented?
5. What would you improve first in a company moving from time-and-material billing to flat rate?
6. Have you integrated Housecall Pro with QuickBooks Online?
7. Have you worked with HighLevel or CRM automation?
8. What project are you most proud of and why?

We use ---------- app for weekly timesheets. Payment will be made weekly upon receiving weekly timesheet hours and your invoice for the week.

SKILL REQUIREMENT

Quickbooks Professional Services Customer Relationship Management

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Housecall Pro Implementation Specialist (Remote | Contract | Full-Time Project)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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