US Mortgage & Commercial Loan Processing VA | Loan Officer Assistant

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TYPE OF WORK

Full Time

SALARY

$2.5 - $3.5 / hour but negotiable

HOURS PER WEEK

40

DATE UPDATED

Jul 11, 2026

JOB OVERVIEW

Job Title: US Mortgage & Commercial Loan Processing VA | Loan Officer Assistant

Job Description:
We are a growing commercial loan brokerage based in New York City, USA looking for an experienced or ambitious Loan Processing Virtual Assistant or Loan Officer Assistant with direct US mortgage or commercial lending experience.
This is a long-term, full-time remote position. We broker commercial loans including DSCR, bridge, hard money, and construction loans for US-based real estate investors and business owners. We need someone who is detail-obsessed, follows up relentlessly, and treats every loan file with accuracy and professionalism.

What You Will Do:
Loan Processing and File Management:

Borrower intake — collecting applications, documents, and supporting materials
Pipeline tracking — maintaining accurate and up-to-date loan file status
Document review — verifying completeness and accuracy of income docs, bank statements, credit reports, appraisals, rent rolls, and entity documents
Condition clearing — tracking outstanding lender conditions and chasing borrowers and third parties for outstanding items
File organization — maintaining audit-ready, organized loan files at all times
Initial disclosure support and lender submission coordination

Lender and Borrower Communication:

Professional written communication with US lenders and borrowers
Follow-up emails and calls on outstanding documents and conditions
Lender portal navigation and submission support
Coordinating with title companies, appraisers, and attorneys as needed

Commercial Loan Products:

Supporting DSCR loan files — rent rolls, lease agreements, property financials
Supporting bridge loan files — exit strategies, property valuations, draw schedules
Supporting construction loan files — draw requests, inspection coordination, budgets
Supporting hard money files — asset documentation and property analysis

CRM and Pipeline Management:

Maintaining accurate pipeline data in CRM
Daily status updates on all active files
Reporting on pipeline volume and file status to ownership

You Are a Strong Fit If You Have:

2+ years of US residential or commercial mortgage experience — you have processed real loan files
Experience reviewing income documentation — W2, 1040, paystubs, bank statements, rent rolls, business returns
Strong written English — you will communicate professionally with US lenders and borrowers daily
High attention to detail and accuracy — errors in loan files have real consequences
Ability to work ET or EST-adjacent hours
Reliable internet — minimum 25 Mbps download / 10 Mbps upload


Strongly Preferred:

Strong English skills
Good DISC Personality Test
Experience with DSCR, bridge, hard money, or construction loans
Experience working directly with a US mortgage broker
Knowledge of commercial real estate lending guidelines
Experience with title, appraisal, and closing coordination


To Apply, Please Send:

Your resume (PDF preferred)
A brief introduction — tell me why you shoule be chosen in 1 sentence. Generic introductions will not be reviewed.
Your internet speed test result ( ---------- or speedtest.net) — minimum 25 Mbps download / 10 Mbps upload required
Answer this question in detail: Walk me through a loan file you have worked on recently — from intake to where it stands today or how it closed. Be as specific as possible about your role, the lender, the loan type, and the conditions you cleared. (only want 5 sentences max, be consise and to the point)

Applications without all four items will not be reviewed.

Why Join Us:

Ground floor opportunity — you help build the systems and processes of a growing brokerage
Direct access to the owner — no corporate layers, no bureaucracy
Long-term stable position with performance-based growth
Competitive rate for qualified candidates with real experience
Work on diverse commercial loan products across the US market
13th Month and holiday pay
Bonus and commission pay

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