Customer Service & Client Experience Specialist

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TYPE OF WORK

Full Time

SALARY

$900

HOURS PER WEEK

TBD

DATE UPDATED

Jul 10, 2026

JOB OVERVIEW

The best customer service people don’t just answer questions — they turn a frustrated customer into a loyal one.
F5 Global Talent is hiring a warm, detail-oriented Customer Service & Client Experience Specialist to support a premium intimate apparel brand.

This is a live, customer-facing role across phone, chat, email, WhatsApp, and Zoom fitting consultations. You’ll receive product samples in your size and full training, so your customer guidance comes from real product experience.

What You’ll Do
Handle customer conversations across phone, chat, email, WhatsApp, and messaging
Conduct Zoom fitting consultations with personalized recommendations
Help customers with sizing, fit, orders, exchanges, and product questions
Support wholesale partners through onboarding and credit setup
Keep product listings accurate and log customer feedback to improve the site
Juggle multiple conversations while keeping the customer experience warm and professional

What We’re Looking For
Proven multi-channel customer support experience
Excellent spoken and written English
A warm, patient, and personable communication style
Strong attention to detail
Comfort handling live customer conversations about fit, sizing, and product recommendations
Philippines-based and able to work overnight on U.S. Eastern hours

Important Note
This is a live, customer-facing role representing an intimate apparel brand, including fit and sizing conversations. A required 60-second video is part of the application.

Please apply only if you meet the requirements above.

Apply here: ----------

SKILL REQUIREMENT
Customer Service Client Relationship Management
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