Virtual Assistant – Influencer Outreach, Customer Support & Social Media

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TYPE OF WORK

Full Time

SALARY

5.00

HOURS PER WEEK

40

DATE UPDATED

Jul 9, 2026

JOB OVERVIEW

We're a fast-growing U.S.-based company with three brands focused on education, estate planning, and digital marketing. We're looking for a friendly, organized, and proactive Virtual Assistant who enjoys building relationships online and wants to become an important part of our marketing and customer experience team.

This role is primarily focused on influencer outreach and relationship building, while also supporting customer service and social media engagement.

If you enjoy connecting with creators, communicating with people, and helping grow brands, we'd love to hear from you.

Your Primary Responsibilities:
Influencer Outreach & Relationship Building (Approximately 50%)

-Research influencers and content creators on Instagram, YouTube, TikTok, Facebook, and LinkedIn.
-Identify creators who are a good fit for our brands.
-Vet influencers using our qualification process.
-Reach out to influencers, creators, affiliates, and potential brand ambassadors.
-Build genuine relationships through ongoing communication and follow-up.
-Track all outreach, conversations, and partnership opportunities in our CRM and Google tracking sheets.
-Maintain organized influencer pipelines and ensure timely follow-ups.
-Work with our marketing team to improve outreach strategies and results.


Customer Support (Approximately 30%)
Respond to customer messages across Facebook, Instagram, LinkedIn, email, and our websites.
Provide friendly, professional customer service using approved scripts.
Answer basic questions about our products, workshops, webinars, and services.
Assist with appointment follow-up and customer inquiries.
Escalate legal, billing, or complex questions to the appropriate tea ---------- mber.
Keep customer conversations organized in our CRM.


Social Media & Community Management (Approximately 20%)
Respond to comments and direct messages.
Engage with our online communities in a friendly and professional manner.
Help increase engagement across our social media platforms.
Support our marketing team with community interaction.
Assist with light social media administrative tasks as needed.
Future Growth Opportunities

As the influencer outreach process becomes established, you'll have opportunities to expand into:

Podcast guest outreach
Webinar partnership outreach
Affiliate management
Creator partnership management
Community growth initiatives
Marketing campaign support
Qualifications
Excellent written English
Friendly, positive, and professional communicator
Strong relationship-building skills
Comfortable reaching out to new people online
Highly organized and detail-oriented
Able to manage multiple conversations at once
Comfortable learning scripts while sounding natural
Self-motivated and dependable
Comfortable working independently while asking questions when needed
Major Plus If You Have Experience With
Influencer outreach
Influencer recruiting
Affiliate marketing
Community management
Customer support
Social media engagement
CRM systems
GoHighLevel (GHL)
ClickUp
Canva
ChatGPT
What We're Looking For

We value attitude over experience. We're looking for someone who is:

Coachable
Curious
Positive
Reliable
Highly organized
An excellent communicator
Comfortable initiating conversations
Interested in long-term career growth

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