TikTok Marketplace Officer

About Us
We are a fast-growing e-commerce brand expanding aggressively on TikTok Shop. We operate multiple product categories and brand shops, and we're looking for one sharp, hands-on TikTok Shop Marketplace Manager who can own the entire channel — from product listings and promotions to affiliate relationships and creator campaigns. If you know TikTok Shop inside and out and want real ownership of a growing program, this role is for you.

Role Overview
This is a single, end-to-end ownership role. You will be responsible for two interconnected pillars:

1. TikTok Shop Operations — Product listings, shop management, promotions, GMV Max campaigns, and shop growth.
2. Affiliate & Creator Management — Finding, onboarding, managing, and growing affiliates and creator partnerships that drive real GMV.

You will report directly to the founder and run both pillars independently with ongoing guidance. This is not a task-taker role — we need someone proactive and commercial who takes ownership of results.

Key Responsibilities
Pillar 1: TikTok Shop Operations
• Upload and optimize product listings across all brand shops — titles, descriptions, images, and product content optimized for conversion.
• Organize products correctly across different shops and brand accounts.
• Create and manage company posts and promotional content on TikTok accounts.
• Build and execute posting plans for brand TikTok accounts.
• Set up, launch, and monitor GMV Max campaigns to drive product visibility and sales.
• Monitor shop performance (traffic, conversion, sales) and proactively recommend improvements.
• Manage promotions, discounts, and TikTok Shop growth tools.
• Provide regular reporting, updates, and growth recommendations to the founder.

Pillar 2: Affiliate & Creator Management
• Review and vet affiliate applications for free product samples; assess audience fit, content quality, and performance history.
• Handle outreach and communication with affiliates and creators via email tools (Euka) and DMs — set up global messages, segment by niche or performance tier, and keep affiliates engaged.
• Identify high-potential creators and negotiate monthly retainers ($300–$1,500) for 8–12 videos/month plus commission on sales.
• Draft offers, track deliverables, and optimise retainer arrangements for ROI.
• Manage our affiliate community (50+ members), run monthly contests rewarding top GMV generators and video posters with prizes.
• Use tools like Refunnel to track submissions, attribute sales, and maintain leaderboards.
• Coordinate sample shipments and track creator and affiliate activity end-to-end.
• Monitor creator performance, affiliate GMV, and engagement metrics — report weekly insights.
• Support expansion of affiliates onto Amazon attribution and Refersion for multi-channel growth.

Tools You'll Use
Comfort with the following tools is expected or quickly learnable:

• TikTok Shop Seller Center (listings, campaigns, GMV Max)
• Euka — email automation and affiliate communications
• Refunnel — UGC tracking, sales attribution, leaderboards
• Canva — content briefs and basic creative assets
• Google Sheets — reporting, GMV tracking, performance dashboards
• Community management platform ( ---------- or similar) for affiliate community

What We're Looking For
Required Experience
• Proven, hands-on experience managing live TikTok Shop accounts — not theoretical knowledge.
• Experience listing products into TikTok Shop and managing shop operations end-to-end.
• Track record in affiliate marketing, influencer management, or creator partnerships — with real GMV results to show.
• Good understanding of GMV Max and TikTok Shop growth levers.
• Strong e-commerce background — you understand conversion, not just content.

Skills & Traits
• Excellent written English for emails, DMs, and community management.
• Strong negotiation skills for creator retainers and partnership terms.
• Analytical mindset — comfortable with GMV, engagement rates, conversion metrics, and ROI.
• Highly organized with sharp attention to detail across multiple shops, brands, and creator relationships simultaneously.
• Proactive and commercial — you find ways to move things forward without being told.
• People person who builds genuine relationships with creators and affiliates.
• Comfortable working independently in a fast-paced remote environment.

Practical Requirements
• Full-time availability during US Pacific Time hours (6:30AM – 3:30 PM PST, Monday–Friday).
• Reliable high-speed internet and a quiet workspace.
• Based in the Philippines or Pakistan (preferred for time zone alignment and platform familiarity).
• Available to start immediately following a short-paid test task.

How to Apply
Start your application with the phrase TIKTOK GROWTH at the top so we know you've read this carefully.

Then answer all of the following questions in your application:

1. What TikTok Shop accounts or brands have you worked on?
2. What exactly did you do for those accounts? (Be specific — operations, affiliates, content, campaigns?)
3. Have you listed products into TikTok Shop yourself? Walk us through your process.
4. What affiliate campaigns have you run that drove real sales? What were the results?
5. What experience do you have with creators and influencers? How do you find the right ones?
6. Have you used GMV Max before? If yes, explain how and what results you achieved.
7. Have you worked with multiple shops or multiple brands simultaneously? How did you manage it?
8. How would you approach growing a new or underdeveloped TikTok Shop account from scratch?
9. Please send examples, screenshots, or case studies of your past TikTok Shop work.
10. What is your availability per week, and when can you start?


We're building something big. If you can own TikTok Shop end-to-end, we want to hear from you.