Sales & Operations Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$8/hour USD

: HOURS PER WEEK

38

: DATE UPDATED

Jul 8, 2026

JOB OVERVIEW

SALES & OPERATIONS COORDINATOR (REMOTE)

Location: Remote (Philippines)

Employment Type: Full-Time (40 hours/week)

Working Hours: Monday-Friday, 7:30 AM - 4:00 PM Brisbane, Australia (AEST)

Pay: Starting at USD $8/hour, with performance bonuses and regular pay reviews for the right long-term tea ---------- mber.

ABOUT US

We are Key Co Landscapes, an Australian company specialising in premium privacy hedges throughout South East Queensland.

We're building much more than a landscaping company. Our goal is to become Australia's leading hedge specialist by combining outstanding customer service with technology, AI, automation and efficient systems.

We're looking for someone who wants to grow with us long-term and become an important part of our business.

ABOUT THE ROLE

This is NOT a typical Virtual Assistant position.

You will become the primary point of contact for our customers and play a critical role in our business.

Your job is to ensure every customer receives an exceptional experience from their first enquiry through to booking their installation.

You will work directly with the founder and gradually take ownership of our sales and operations process.

Full training will be provided, including our products, quoting system, CRM and customer communication process.

RESPONSIBILITIES

• Call new customer enquiries promptly.
• Qualify customers and understand their project requirements.
• Send professional SMS messages and emails.
• Prepare and send quotations using our custom quoting software.
• Follow up outstanding quotations by phone, SMS and email.
• Answer customer questions professionally.
• Schedule installation jobs.
• Send invoices and deposit requests.
• Update and manage our CRM (GoHighLevel).
• Coordinate with suppliers regarding stock availability.
• Ensure every customer receives outstanding service.
• Help improve our systems and processes as the business grows.

WHAT WE'RE LOOKING FOR

• Fluent spoken and written English.
• Friendly, confident and professional on the phone.
• Highly organised and detail-oriented.
• Proactive and able to solve problems independently.
• Comfortable learning new software and AI tools.
• Reliable and committed to long-term employment.
• Able to manage multiple tasks without becoming overwhelmed.

PREFERRED EXPERIENCE

Experience in any of the following is an advantage:

• Customer service
• Sales
• Scheduling or operations coordination
• Administration
• CRM software
• AI tools such as ChatGPT or Claude

No landscaping or horticulture experience is required. We will teach you everything you need to know.

WHY JOIN US?

• Stable full-time remote position.
• Australian daytime hours (no overnight shifts).
• Work directly with the founder of a growing Australian company.
• Long-term career opportunity.
• Performance bonuses and annual pay reviews.
• Extensive training and support.
• Opportunity to grow into a senior leadership role as the company expands.

HOW TO APPLY

Please include:

1. Your resume.
2. A short introduction about yourself.
3. A 2-3 minute video introducing yourself in English.
4. Tell us why you'd be a great fit for this role.
5. Start your application with the word "Resilience" so we know you've read the full job description.

We look forward to meeting you!

SKILL REQUIREMENT

Inbound Sales English Speaking Scheduling

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Sales & Operations Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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