Customer Journey & Funnel Specialist

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TYPE OF WORK

Part Time

SALARY

$5/hour

HOURS PER WEEK

20

DATE UPDATED

Jul 8, 2026

JOB OVERVIEW

About the Role

We are looking for a proactive, strategic, and tech-savvy Marketing Automation & Funnel Specialist to help grow our wellness, education, and consumer brands.

This role goes beyond managing marketing tools. We're looking for someone who understands how to build customer journeys that convert—from attracting leads to nurturing relationships and launching products successfully.

You'll work across coaching programs, online courses, retreats, digital products, wellness brands, and e-commerce, helping create seamless marketing funnels that generate leads, build trust, and increase sales.

If you enjoy connecting strategy with execution, optimizing systems, and turning ideas into high-converting customer experiences, we'd love to hear from you.

What You'll Be Doing

* Design and build marketing funnels for webinars, challenges, lead magnets, workbooks, online courses, retreats, and product launches.
* Plan customer journeys from first contact through purchase and ongoing customer retention.
* Build landing pages, opt-in pages, thank-you pages, and sales pages using platforms such as Kajabi, GoHighLevel, ---------- , or similar tools.
* Create and optimize email automations, nurture sequences, launch campaigns, and customer lifecycle flows.
* Build and manage ManyChat automations and Instagram DM workflows.
* Connect marketing systems using automation tools such as Zapier or Make.
* Upload and organize course content, digital products, and memberships.
* Edit and repurpose content for YouTube, Instagram, TikTok, and other platforms.
* Help maintain a consistent premium brand experience across all customer touchpoints.
* Analyze funnel performance and continuously recommend improvements to increase conversions.

Ideal Candidate

We're looking for someone who:

* Understands marketing strategy, not just software.
* Thinks proactively and enjoys solving problems.
* Can independently recommend improvements rather than simply completing assigned tasks.
* Has experience launching coaching programs, online courses, memberships, webinars, challenges, or digital products.
* Understands customer psychology and how people move through a sales funnel.
* Has strong organizational skills and excellent attention to detail.
* Is excited to grow with a purpose-driven business over the long term.

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