Experienced Customer Support Specialist (Multiple Beauty & Health E-commerce Stores) — Part Time

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: TYPE OF WORK

Part Time

: SALARY

$8/hour

: HOURS PER WEEK

18

: DATE UPDATED

Jul 8, 2026

JOB OVERVIEW

We run multiple e-commerce stores in the Beauty & health niche and are looking for an experienced, dedicated Customer Support Specialist to handle customer service across all of them, part-time (18–24 hours/week).

What you'll do:

Respond to customer inquiries via email/chat across several health and skincare online stores
Handle questions about orders, shipping, returns, and product-related issues
Resolve complaints professionally, calmly, and with a customer-first mindset
Keep track of recurring issues and flag patterns to us
Maintain a consistent, friendly tone across all our brands

What we're looking for:

Must have proven experience supporting e-commerce stores doing $200k+ per month in revenue. Please mention the exact scale/revenue of the stores you supported, and only include stores that were doing $200k+ per month.
Experience with skincare, health or supplements dropship e-commerce only!
(So please if you DONT are not experienced with those niches, please do not apply! Otherwise its a waste of your and our time.)

Excellent written English
A real problem-solver who doesn't give up on difficult cases
Comfortable handling multiple stores/brands at once
Experience with helpdesk tools such as Gorgias, Zendesk, Shopify Inbox, or similar is a plus

This is a part-time role, but if it's a good fit on both sides, we're aiming for a long-term working relationship, not a short-term gig.

To apply, please include:

Why you're a strong fit
Your relevant customer support experience, including the scale/revenue of stores you've supported
Your experience with beauty, health, skincare e-commerce brands
Your available hours and time zone
Any relevant references or certificates

SKILL REQUIREMENT

Ecommerce Shopify Customer Service

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Experienced Customer Support Specialist (Multiple Beauty & Health E-commerce Stores) — Part Time

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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