Customer Service & Sales VA for Home Service Business

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TYPE OF WORK

Part Time

SALARY

$7/Hour

HOURS PER WEEK

30

DATE UPDATED

Jul 7, 2026

JOB OVERVIEW

We are a growing window cleaning and pressure washing company based in the United States, and we are looking to hire 2 reliable Virtual Assistants to help with customer communication, sales follow-up, social media, and day-to-day admin tasks.

30 hours / week

This role is perfect for someone who is organized, friendly, good on the phone, and comfortable talking with customers.

Main Responsibilities:

* Answer and make inbound/outbound sales calls
* Follow up with Facebook leads, SMS leads, and past customers
* Help renew old customers and book them for service again
* Answer customer calls about complaints, reschedules, questions, and service details
* Track customer complaints and make sure they are followed up on properly
* Help manage social media by posting content and replying to comments/messages
* Help manage our Google Business Profile by uploading new photos, adding tags/details, and keeping the page updated
* Keep customer notes organized in our CRM
* Communicate clearly with the owner and team about customer issues, sales opportunities, and schedule changes

We are looking for someone who is:

* Fluent or very strong in English
* Comfortable speaking on the phone with U.S. customers
* Friendly, patient, and professional
* Organized and able to follow processes
* Good at written communication
* Able to handle customer complaints calmly
* Willing to learn our services and sales process
* Reliable and consistent with attendance
* Comfortable using online tools such as CRM software, Google Drive, social media platforms, and messaging apps

Experience with any of the following is a plus:

* Customer service
* Inbound or outbound sales
* Appointment setting
* Social media management
* Google Business Profile management
* CRM tools
* Home service businesses

This is a long-term position for someone who wants to grow with the company. We are looking for someone who can help us give customers a great experience, keep communication organized, and help turn more leads into booked jobs.

To apply, please send:

1. A short introduction about yourself
2. Your past experience with customer service, sales, or admin work
3. Your English-speaking experience
4. A short voice recording introducing yourself
5. Your expected hourly rate
6. Your availability and preferred work schedule
7. The word “FRESH” at the top of your application so we know you read the full post

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