Full Time
USD4.00 / hour
40
Jul 18, 2026
We are looking for a dedicated and empathetic Bilingual (English & Spanish) Remote Customer Care Representative.
If you have strong customer service experience, excellent communication skills, and enjoy helping customers resolve concerns, we’d love to hear from you!
Key Responsibilities:
• Handle inbound and outbound customer interactions via phone,
• Assist customers with inquiries and furniture repair scheduling
• Coordinate appointments between customers and repair technicians
• Resolve customer concerns with professionalism and empathy
• Maintain accurate documentation and case notes
• Communicate effectively with showroom and warehouse associates
Qualifications:
• Previous call center or customer service experience required
• Strong verbal and written English communication skills
• Excellent multitasking and problem-solving abilities
• Comfortable navigating multiple systems and tools
• Reliable, organized, and able to work independently
• Must be available for evenings and weekends
Remote Work Requirements:
• Personal computer or laptop
• Stable high-speed internet connection
• Quiet, distraction-free workspace
• Ability to attend virtual onboarding and training sessions
Schedule:
• Monday–Saturday: 8:00 AM – 9:00 PM ET
• Sunday: 8:00 AM – 6:00 PM ET
• Weekend availability required
• Shifts may vary
Apply now send resume and audio introductory profile (Vocaroo) to