Overall Manager/Backend Manager

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: TYPE OF WORK

Full Time

: SALARY

$7-8 per hour

: HOURS PER WEEK

48

: DATE UPDATED

Jul 7, 2026

JOB OVERVIEW

Back-End Manager

We're a dropshipping company running 27 stores across 13 countries (Europe, North America, Australia), currently scaling our team and formalizing our operations. We're hiring a Back-End Manager to own the operational backbone of the business.
This is not a monitoring or reporting role. We're not looking for someone whose job is to check what has or hasn't been done and relay that upward. We're looking for a true manager — someone who brings ideas, improves processes, identifies bottlenecks, proposes solutions, and continuously helps us optimize the business. We don't want to tell you what improvements to make. We want someone experienced enough to tell us where the business can improve, and who then takes ownership of implementing those improvements.

What you'll own:
- Daily backend operations across Customer Service, Supply Chain Management, and Dispute Management
- Spotting inefficiencies and bottlenecks before they become problems
- Designing and implementing operational improvements end-to-end
- Building/refining SOPs, workflows, and tracking systems (Notion, Google Sheets)
- Coordinating across departments to keep things running smoothly

What we're looking for:
- Solid experience in e-commerce, ideally dropshipping
- Strong Google Sheets skills
- Proven operational management experience, ideally multi-store/multi-market
- Full, consistent availability during European business hours — no recurring conflicts from family or other commitments
- A proactive mindset: you drive fixes, you don't just flag issues and wait for direction

If your instinct is to describe a problem and wait to be told what to do, this isn't the role. If your instinct is to describe the problem, propose the fix, and drive it to completion — this was built for you.

To apply: include "I AM THE ONE" in your application, plus a short note on a process you improved in a past e-commerce/ops role — what was broken, what you changed, what the impact was.

SKILL REQUIREMENT

Zendesk Dropshipping Customer Support

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Overall Manager/Backend Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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