Content Creator & Customer Success Assistant

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: TYPE OF WORK

Part Time

: SALARY

12000 -15000 PHP

: HOURS PER WEEK

15

: DATE UPDATED

Jul 6, 2026

JOB OVERVIEW

About Us:

Event Escapes is a global marketplace for unforgettable experiences.

We help customers book:

????? Formula 1
? Football & World Cup
???? NBA
???? Tennis
???? Concerts
???? Hotels
???? Tours & Experiences

We're a fast-growing startup looking for someone who enjoys wearing multiple hats and wants to grow with the business.

Your Role

This is a hybrid role combining content creation and customer success.

Content Marketing (Approx. 60%)
Edit Instagram Reels, TikTok videos and YouTube Shorts.
Create Canva graphics.
Schedule social media posts.
Research trending sports, concerts and travel topics.
Use ChatGPT to help write captions.
Help maintain our content calendar.

Customer Success (Approx. 40%)
Respond to customer emails and live chat.
Assist customers with hotels, event tickets and experiences.
Follow up on enquiries.
Escalate complex issues when required.
Deliver friendly, professional customer service.
Requirements

We're looking for someone who:

Has excellent written and spoken English.
Has experience with CapCut, Canva or similar editing tools.
Is comfortable using AI tools such as ChatGPT.
Is organised, reliable and proactive.
Can work independently without constant supervision.
Enjoys solving problems and helping customers.
Is interested in sports, concerts or travel (preferred but not essential).
Your own laptop with high speed internet connection.

This isn't just another virtual assistant role. We're looking for someone who wants to grow with a startup, contribute ideas, and take ownership of their work.

To Apply

Please include:

Your resume.
A link to your portfolio (if available).
Your internet speed.

**Tell us why you'd like to join Event Escapes.
**Start your application with the word "ESCAPES" so we know you've read this job description.
**In one sentence, tell us your favourite sporting event, concert, or travel destination.

**Trial Project
**Shortlisted candidates will complete a paid trial task, which includes:

Editing one short-form video.
Responding to one sample customer enquiry.
We believe in paying candidates for their time.

Applications that don't follow the instructions above won't be considered.

We're looking for someone for a long-term opportunity who wants to grow alongside the company.

SKILL REQUIREMENT

Content Creation Customer Support

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Job Post	Reporter	Rank	Reason	Date

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Content Creator & Customer Success Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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