Chat support

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TYPE OF WORK

Full Time

SALARY

500+

HOURS PER WEEK

56

DATE UPDATED

Jul 4, 2026

JOB OVERVIEW

Position Details

Employment Type: Full-Time
Location: Remote
Hours: 56 hours per week


About Us

We are a fast-growing online business looking for experienced chat support agents who excel at building relationships, maintaining engaging conversations, and driving sales through effective communication.

We value professionalism, consistency, attention to detail, and strong communication skills. If you're a self-motivated individual who enjoys working in a fast-paced environment, we'd love to hear from you.

Job Responsibilities

As a Chat Support Agent, you will be responsible for:

Engaging with customers through chat platforms
Building rapport and maintaining long-term customer relationships
Identifying opportunities to increase engagement and sales
Following communication guidelines and sales strategies
Managing multiple conversations simultaneously
Maintaining high response times and quality standards
Collaborating with management and tea ---------- mbers
Meeting daily, weekly, and monthly performance targets
Requirements

To be considered for this role, you must have:

? At least 3 months of experience in this industry
? Excellent written English skills (this will be tested)
? A typing speed of 70+ WPM
? Strong sales and customer communication skills
? The ability to work independently with minimal supervision
? A reliable computer and stable internet connection
? Excellent time management and multitasking abilities

How to Apply

To apply, send a message on ---------- with the following:

IMPORTANT: Include the code word "WHALE" and answer the following question in your application:

"What is a whale and how do you handle one?"

This question is required to confirm that you have read the job posting completely and have relevant industry experience.

Applications without the code word and answer may not be considered.

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