Sales and Onboarding

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: TYPE OF WORK

Full Time

: SALARY

835.00

: HOURS PER WEEK

40

: DATE UPDATED

Jul 3, 2026

JOB OVERVIEW

Sales & Onboarding Specialist (SaaS) — Full-Time, AU Hours, Long-Term

Be the first friendly voice new customers hear — then help them go live. Full training provided (no software or NDIS experience needed).

ABOUT US — Sentinel HR is an Australian software company that helps disability and aged-care providers stay compliant and keep their workforce audit-ready. Our whole reason for existing is peace of mind. This is a long-term, stable role where the work you do genuinely helps protect vulnerable people's care.

THE ROLE — You'll be the first person new customers talk to: call fresh leads fast, have a warm chat, book and run demos, then help each new customer get set up and live. Michael (the founder) will personally train you on the sales side — if you're coachable, reliable and great on the phone, we'll teach you the rest.

WHAT YOU'LL DO — Sales: call every lead within ~5 minutes · run a 1-minute qualifying call (3–5 questions) · book (or roll straight into) a discovery call · run discovery · deliver a tailored demo + proposal ("Expo + Offer") · follow up on a 6-touch cadence · keep the CRM tidy.

Onboarding: coordinate data migration with our VA team · guide setup to "live & audit-ready" fast · be the friendly point of contact · hand over cleanly to support.

MUST HAVE: clear, warm spoken English (phone-heavy) · calm talking to business owners · fast internet (share speedtest) · quiet space + good headset · coachable · self-driven · detail-oriented · happy on AU daytime hours (no graveyard).

NICE TO HAVE (not required): any sales/cold-calling/appointment-setting/CS experience · CRM/SaaS tools · Western clients · healthcare/aged-care/NDIS exposure.

SKILL REQUIREMENT

Outbound Sales Customer Support Sales

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Sales and Onboarding

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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