Administrator

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TYPE OF WORK

Full Time

SALARY

$4.00/hr

HOURS PER WEEK

40

DATE UPDATED

Jul 11, 2026

JOB OVERVIEW

Court Counselling Institute is seeking an experienced, professional, and highly organized Administrator to support the daily operations of our counselling practice. The ideal candidate will have strong administrative experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Position Details

Position: Administrator
Organization: Court Counselling Institute
Schedule: Monday to Friday, 9:00 AM to 6:00 PM EST
Break: 1-hour unpaid break
Experience Required: Minimum 5+ years of administrative experience

About the Role

The Administrator will be responsible for supporting client communication, scheduling, billing, documentation, and general office coordination. This role requires someone who is detail-oriented, reliable, professional, and comfortable working with sensitive and confidential information.

The successful candidate must have at least 5 years of administrative experience. Applicants who do not meet this requirement will not be considered.

Responsibilities:
- Respond to client inquiries by phone and email in a professional and timely manner
- Schedule, reschedule, and cancel client appointments
- Support therapists and clinical staff with administrative needs
- Prepare and send invoices, receipts, and client documentation
- Assist with billing-related questions and follow-up
- Maintain organized and accurate client records
- Ensure confidentiality and privacy standards are followed at all times
- Support intake processes and client onboarding
- Track outstanding forms, payments, and appointment details
- Communicate clearly with clients, families, therapists, and tea ---------- mbers
- Assist with general administrative duties as needed
- Help improve administrative systems and processes where appropriate

Qualifications:
- Minimum 5+ years of administrative experience required
- Experience in a healthcare, counselling, legal, or professional services setting is an asset
- Strong written and verbal communication skills
- Excellent organizational and time-management skills
- High attention to detail
- Ability to manage confidential and sensitive information professionally
- Comfortable using email, scheduling systems, invoicing platforms, and online systems
- Ability to work independently and problem-solve
- Reliable, punctual, and professional
- Strong customer service skills

Schedule:

This is a virtual Monday to Friday position from 9:00 AM to 6:00 PM EST, with a 1-hour break.

Applicants must be available during these hours.

Ideal Candidate:

The ideal candidate is experienced, dependable, calm under pressure, and able to communicate with clients in a compassionate and professional manner. They should be comfortable managing administrative responsibilities in a counselling environment and understand the importance of confidentiality, accuracy, and client care.

How to Apply:

Interested applicants are invited to submit their resume and a voice recording outlining their administrative experience.

Please note that only applicants with 5+ years of administrative experience will be considered.

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