Home Care Administrative Manager

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TYPE OF WORK

Full Time

SALARY

6.50

HOURS PER WEEK

70

DATE UPDATED

Jul 2, 2026

JOB OVERVIEW

A Better Solution In Home Care is a well-established and growing private-duty home care agency seeking an looking for an administrative manager to join our team. This is a high-pressure, fast-paced role that serves as the backbone of our daily operations and is best suited for someone who thrives under pressure, enjoys problem-solving, and can confidently manage multiple priorities at once.
The primary focus of this position is scheduling and staffing, including managing call-offs, filling open shifts, handling last-minute scheduling emergencies, resolving scheduling conflicts, and ensuring our clients receive uninterrupted care. The ideal candidate will have prior home care scheduling experience, strong communication and conflict resolution skills, and the ability to think critically and make sound decisions in real time. Experience with SwyftOps scheduling software is a strong plus, but not a requirement. In addition to scheduling responsibilities, this individual will answer incoming phone calls and text messages, professionally assist callers, and direct inquiries to the appropriate department when needed. They may also assist with client intake calls, hiring support, and other administrative tasks as assigned. Success in this role requires exceptional organization, attention to detail, professionalism, and the ability to remain calm and solution-focused during stressful situations.
Our clients and caregivers rely on us every day, and we are looking for someone who understands the urgency and responsibility that comes with coordinating care in a demanding home care environment. Candidates seeking a slower-paced administrative position should not apply, as this role requires a strong work ethic, adaptability, accountability, and the ability to excel in a high-volume, high-demand scheduling environment where no two days are ever the same. Merit-based wage increases are available at 90 days, 6 months, and annually for employees who demonstrate strong performance and contribute to the continued success of our team

SKILL REQUIREMENT
Phone Support Microsoft Outlook Staffing
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