Experienced Sales, Marketing & Customer Support Virtual Assistant | Experience Required

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TYPE OF WORK

Full Time

SALARY

Peso 25,000/month

HOURS PER WEEK

40

DATE UPDATED

Jul 1, 2026

JOB OVERVIEW

We are hiring an Experienced Sales, Marketing & Customer Support Virtual Assistant.

Please apply only if you have previous experience in sales, customer support, lead follow-up, customer communication, and working with US-based clients. This is not an entry-level position.

We need someone who is confident, professional, organized, and experienced in handling customers through calls, emails, SMS, CRM, and follow-ups. You must be able to communicate clearly in English, manage customer conversations, follow up with leads, and help improve sales and customer retention.

Main Responsibilities:

-Handle customer support through calls, emails, SMS, and customer messages
-Follow up with warm leads and help convert them into customers
-Manage customer emails and messages professionally
-Make outbound calls when needed
-Support sales follow-up and customer retention
-Follow up on failed payments and past-due customers
-Help customers complete onboarding and required information
-Manage and update CRM/GHL pipelines and customer records
-Support email/SMS marketing campaigns
-Track leads, follow-ups, sales activity, and customer issues
-Provide daily updates and reports to the team
-Help improve lead conversion, customer retention, and overall customer experience

Required Experience:

-Minimum 5 years of experience preferred
-Experience working with US-based businesses or US clients
-Strong spoken and written English
-Previous sales experience is required
-Customer support experience is required
-Must be comfortable with calls, emails, SMS, and customer messages
-Experience with GoHighLevel/GHL, CRM, email tools, SMS tools, or marketing tools is strongly preferred
-Experience managing leads, follow-ups, pipelines, and customer records
-Ability to work independently and follow company processes
-Must be reliable, proactive, and detail-oriented

Please do not apply if you do not have real experience in sales, customer support, lead follow-up, or client communication.

Work Schedule:

Full-time position
Monday to Friday
9:00 AM to 6:00 PM EST
1 hour lunch break included

Salary:

Starting salary is ?25,000 Philippine Peso per month.

Salary will be paid twice per month:

-First half after the first 2 weeks
-Second half after the next 2 weeks

Training / Evaluation Period:

There will be a required training and evaluation period during the first 2 weeks. During this time, we will review your communication, reliability, customer handling, CRM/GHL ability, sales follow-up skills, and ability to follow our company process.

For highly experienced candidates with strong sales, customer support, and CRM/GHL experience, we may consider a shorter training/evaluation period.

Salary Review & Bonus:

After 90 days, we will review your performance. Salary may be increased based on reliability, sales performance, lead conversion, customer support quality, failed payment recovery, and overall contribution.

There may also be performance bonuses depending on your sales results, lead conversion, and customer retention performance.

Important:

We are looking for someone serious, experienced, and long-term. If you are confident in your sales, customer support, communication, and follow-up skills, we want to speak with you.

How to Apply:

If you are comfortable with the role, schedule, and salary, please complete our application form here:

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After submitting the form, please book your interview slot here:

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Only applicants who complete the form and book an interview will be reviewed.

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