Customer Support Specialist (Phone-Based | Shopify & HubSpot)

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: TYPE OF WORK

Full Time

: SALARY

750

: HOURS PER WEEK

40

: DATE UPDATED

Jun 30, 2026

JOB OVERVIEW

We are a U.S.-based eCommerce company specializing in mobility scooters and power wheelchairs. We are hiring a full-time Customer Service Specialist to answer inbound phone calls (no cold calling), respond to customer emails, handle customer complaints, assist customers with product questions, provide order updates, coordinate with manufacturers when needed, and manage customer conversations in HubSpot.

This is a full-time position, Monday through Friday, 8:00 AM – 5:00 PM EST, with a 1-hour paid break. Compensation is $750/month, plus 10 paid time off days and 7 sick days annually.

We're looking for someone with excellent spoken and written English, strong phone communication skills, and previous customer service experience. HubSpot or CRM experience is a plus but not required. You must have a reliable internet connection, backup internet, and a quiet workspace.

To apply, please send:

Your resume
A 1-minute personalized video introduction answering:
Where did you go to school?
What do you enjoy doing outside of work?
Why are you interested in this position?
Tell us about a time you handled a difficult customer.

Important: Applications without a video introduction will not be considered. Please include the word "Mobility" in your application to confirm you have read this posting.

SKILL REQUIREMENT

Phone Support English Speaking

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Job Post	Reporter	Rank	Reason	Date

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Customer Support Specialist (Phone-Based | Shopify & HubSpot)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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