Project-Based AI Automation

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TYPE OF WORK

Any

SALARY

$200 per project

HOURS PER WEEK

TBD

DATE UPDATED

Jun 30, 2026

JOB OVERVIEW

We operate approximately 45 short-term rental properties and use Hostaway, Airbnb, VRBO, ---------- , and OpenPhone for guest communications.

We are looking for an experienced automation specialist to build a communication monitoring system using ---------- , AI (Claude or ChatGPT), webhooks, APIs, and reporting tools.

This is a project-based engagement, not a full-time position.

Project Goals:

Monitor guest communications in Hostaway and OpenPhone.
Detect messages that have not been responded to within 3 minutes.
Send real-time alerts when SLA requirements are missed.
Detect critical guest issues such as:
Lockouts
Door code issues
No heat/AC
Water leaks
Refund requests
Safety concerns
Create daily performance reports for virtual assistants.
Generate AI-powered summaries of communication performance and missed opportunities.

Required Skills:

----------
Zapier
API integrations
Webhooks
Google Sheets
Airtable (preferred)
OpenAI or Claude API
Dashboard creation
Workflow automation

Preferred Experience:

Hostaway
Airbnb
Property management systems
Short-term rental operations
OpenPhone integrations

Deliverables:

Phase 1:

Hostaway integration
OpenPhone integration
Real-time unanswered message alerts

Phase 2:

Daily AI-generated performance reports
VA scorecards
SLA monitoring dashboard

Phase 3:

Critical issue detection and escalation system

To Apply:

Please provide:

Examples of similar automation projects.
Experience with ---------- and AI integrations.
Estimated project cost.
Estimated completion timeline.
Confirmation that you can work with Hostaway APIs and webhooks.

Please begin your application with the phrase:
"3-Minute SLA Monitoring"

This helps us filter applicants who read the entire posting.

SKILL REQUIREMENT
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