Mats Ecom

Dispute Manager

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: TYPE OF WORK

Part Time

: SALARY

4

: HOURS PER WEEK

10

: DATE UPDATED

Jul 24, 2026

JOB OVERVIEW

Dispute Manager (Shopify / Fashion Dropshipping / WOP)

About Us

We are a fast-growing US fashion dropshipping brand processing hundreds of orders every day. As we continue to scale, we're looking for an experienced **Dispute & Chargeback Manager** to take full ownership of our payment disputes and chargeback process.

This is **not** an entry-level position. We're looking for someone who has already handled disputes for a high-volume Shopify fashion store.

---

Your Responsibilities

* Manage all disputes and chargebacks through **WOP**.
* Review dispute cases and submit strong evidence before deadlines.
* Monitor dispute performance and identify ways to reduce chargeback rates.
* Work closely with our customer support and operations teams.
* Improve internal dispute processes and documentation.
* Help protect the health of our payment processing accounts.

---

Requirements

We're only looking for candidates who have **real experience** with:

* WOP (required)
* Shopify
* Fashion dropshipping
* Managing payment disputes & chargebacks
* High-volume ecommerce stores

**You must have worked for a fashion dropshipping store doing at least 150,000/month in revenue.**

If you have not worked with WOP before, please do not apply.

---

How to Apply

To make sure you've actually read this job post, please start your application with the word:

Strawberry

After that, include:

1. Your experience with **WOP**.
2. Your experience with **Shopify**.
3. Your experience in **fashion dropshipping**.
4. The approximate monthly revenue of the stores you've worked with.
5. Your experience managing disputes and chargebacks.
6. Your dispute win rate (if available).
7. Why you believe you're the right person for this role.

Applications that do not start with **"Strawberry"** will not be considered.

---

## Compensation

Salary: To be discussed

Competitive salary based on experience and performance.

---

We're Looking For Someone Who Is

* Highly organized
* Detail-oriented
* Proactive
* Experienced with high-volume ecommerce operations
* Comfortable working independently
* Fluent in written English

If you're an experienced dispute manager who has worked with WOP and Shopify fashion stores, we'd love to hear from you!

SKILL REQUIREMENT

Dropshipping Shopify Chargeback Analysis

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Mats Ecom

Dispute Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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