Operations Integrator (Real Estate Operations)

Location: Remote (Full-Time)
Industry: Residential Real Estate
Reports To: Chief Operating Officer (COO)

About Us

We are a high-performance, growth-driven real estate organization built on three core principles:

Consistency over motivation
Systems that create scalability
Delivering an exceptional client experience at every touchpoint

Our team combines industry-leading lead generation, proven sales systems, and a collaborative, team-first culture.

We don't just help people buy and sell homes—we guide them through one of the most important decisions of their lives with clarity, confidence, and care.

Our operations team is the backbone of that experience, and we're looking for an exceptional Operations Integrator to help execute our vision.

About the Role

This is not a traditional management role.

We are looking for someone who leads by doing.

As our Operations Integrator, you'll work directly with the COO to ensure the business operates smoothly, projects are completed on time, departments stay aligned, and nothing falls through the cracks.

This is a hybrid role that combines operational leadership with hands-on production support.

You'll drive accountability across the organization while stepping in wherever needed—from contracts and CRM management to financial reporting, recruiting support, and marketing coordination.

If you're someone who naturally solves problems, loves creating order from chaos, and enjoys wearing multiple hats, we'd love to meet you.

Role Breakdown
20–30% Leadership, Execution & Accountability
Drive execution across company initiatives
Manage operational projects and deadlines
Hold tea ---------- mbers accountable
Remove bottlenecks quickly
Communicate progress directly with leadership
Ensure company priorities are executed consistently
70–80% Hands-On Operations

Roll up your sleeves and support day-to-day business operations, including:

Contract support
CRM management
Lead follow-up
Reporting
Financial tracking
Recruiting support
Marketing coordination
Operations troubleshooting
Key Responsibilities
Project Management & Accountability
Track active projects across operations, marketing, recruiting, and sales
Monitor deadlines using Google Sheets and project trackers
Conduct accountability check-ins with tea ---------- mbers
Identify operational bottlenecks and solve them proactively
Provide regular progress updates to the COO
Report on completed and outstanding tasks
Recommend solutions and next steps
Contract & Transaction Support (Backup)

Support agents by:

Writing purchase offers
Drafting addendums
Reviewing contracts for accuracy
Ensuring compliance
Assisting with transaction-related questions
Providing backup training when needed
ISA & Database Support
Make outbound database re-engagement calls
Conduct lead follow-up
Identify motivated buyers and sellers
Route qualified opportunities to agents
Help maintain a healthy sales pipeline
Reporting & Performance Tracking

Prepare and maintain reports including:

Business Scorecard
Lead flow
Agent activity
Calls
Conversations
Appointments Set
Appointments Held
Pipeline health
Opportunities
Client performance
Agent productivity
Bookkeeping & Financial Support

Work inside QuickBooks to:

Track revenue and expenses
Prepare financial reports
Monitor cash flow
Assist with forecasting
Identify optimization opportunities
Operations Utility Support

Be the person who fills operational gaps by assisting with:

CRM cleanup
Lead assignments
Agent onboarding
Recruiting support
Marketing coordination
Answering incoming calls
Technical troubleshooting
Zillow lead management
Coverage for operational tea ---------- mbers
System maintenance
Marketing Support

Partner with the marketing team to ensure:

Deliverables are accurate and on time
Content aligns with company strategy
Marketing campaigns generate leads and recruits
Social media initiatives support business growth
What Success Looks Like

You'll know you're succeeding when:

Projects are completed on time
Operations run smoothly without breakdowns
Pipeline activity continues to grow
Reports are accurate and delivered consistently
Financial tracking is reliable
Marketing performance improves
Escrows remain accurate
Service Level Agreements (SLAs) are consistently met
Qualifications
Required
3+ years of operations management experience
Experience in residential real estate operations
Strong project management skills
Excellent organizational and communication abilities
High attention to detail
Ability to prioritize multiple responsibilities
Strong analytical and problem-solving skills
Experience with Google Workspace
Experience with CRM systems
Experience with QuickBooks
Self-starter who requires minimal supervision
Preferred

Experience with:

Follow Up Boss
Zillow Premier Agent
SkySlope
Dotloop
MLS
Google Sheets
HubSpot
Trello or Asana
Slack
Canva
AI productivity tools
Who You Are

You thrive in fast-paced environments.

You naturally take ownership.

You don't wait to be told what needs to be done—you see it and make it happen.

You're equally comfortable leading meetings, reviewing contracts, solving CRM issues, preparing reports, and jumping into operational fires when necessary.

You're highly organized, proactive, resourceful, and dependable.

Most importantly, you care deeply about helping a business grow through operational excellence.

Why Join Us?

You'll work directly alongside executive leadership and play a critical role in scaling a high-performing real estate organization.

This isn't just another operations job.

It's an opportunity to become one of the key people responsible for building a business that delivers exceptional experiences for clients, agents, and tea ---------- mbers alike.

If you're looking for a career where your ideas matter, your work creates impact, and every day brings meaningful challenges, we'd love to hear from you.