Systems Coordinator / Virtual Assistant (Cleaning Company – Alaska Time)

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: TYPE OF WORK

Part Time

: SALARY

$300/month

: HOURS PER WEEK

20

: DATE UPDATED

Jun 26, 2026

JOB OVERVIEW

JOB TITLE: Systems Accuracy Coordinator

COMPANY: Juneau Cleaning

POSITION TYPE:
Remote (Virtual Assistant)
Part-Time
10-20 Hours Per Week

COMPENSATION:
Starting compensation based on experience and demonstrated ability.

This role begins as a focused backend support position with opportunities for increased hours, responsibilities, and compensation as trust and competency are demonstrated.

ABOUT JUNEAU CLEANING

Juneau Cleaning is a fast-growing residential and commercial cleaning company based in Alaska. We are building systems that allow our company to scale while maintaining exceptional service and operational excellence.

We are looking for someone who genuinely enjoys organization, accuracy, systems, and problem-solving.

This is not a customer service role.

This is not a scheduling role.

This is not a sales role.

This is a backend operations role focused on ensuring company information is accurate, complete, organized, and reliable.

POSITION OVERVIEW

The Systems Accuracy Coordinator supports the Admin Assistant and Owner by identifying mistakes, inconsistencies, and missing information before they become problems.

Your job is to make sure our systems are correct.

You will review timesheets, invoices, quotes, job details, and operational records to ensure everything is accurate before it impacts customers, employees, payroll, or company operations.

If you naturally catch mistakes, enjoy checklists, and believe details matter, this role may be an excellent fit.

MANDATORY REQUIREMENTS

Recent, hands-on Jobber experience is required.

Candidates without substantial Jobber experience will not be considered.

You should be comfortable navigating Jobber and performing tasks such as:

• Reviewing jobs and visits
• Reviewing quotes and invoices
• Auditing job details
• Reviewing timesheets
• Verifying customer information
• Reviewing notes and attachments
• Identifying inconsistencies within the platform

Additional Requirements:

• Strong written English
• Exceptional attention to detail
• Reliable internet connection
• Strong organizational skills
• Ability to work independently
• Ability to follow established systems and procedures
• Comfortable learning new software and workflows

CORE RESPONSIBILITIES

1. TIMESHEET VERIFICATION

• Review employee timesheets for accuracy
• Verify clock-in and clock-out records
• Identify discrepancies and missing information
• Flag issues before payroll review

2. INVOICING

• Prepare and process customer invoices
• Verify invoice accuracy before sending
• Ensure completed work aligns with invoiced services

3. QUOTING

• Prepare customer quotes using company systems
• Verify quote accuracy and completeness
• Follow established pricing guidelines

4. JOB READINESS REVIEW

Review upcoming jobs to ensure they are fully prepared, including:

• Accurate job notes
• Access information
• Attachments and checklists
• Before photos when applicable
• Correct service duration
• Proper crew assignments
• Complete customer information

Identify missing information before jobs occur.

SYSTEMS MANAGEMENT

• Maintain accurate records in Jobber and company systems
• Ensure operational information remains organized
• Support system accuracy and consistency

PROCESS IMPROVEMENT

• Document recurring processes
• Maintain SOPs and internal documentation
• Identify inefficiencies and opportunities for improvement
• Support operational excellence through consistent systems

RESPONSIBILITIES EXCLUDED FROM THIS ROLE

• Customer communication
• Employee communication
• Scheduling
• Sales
• Hiring or termination decisions
• Employee management
• Marketing and advertising
• Final payroll approval

WHAT SUCCESS LOOKS LIKE

• Errors are caught before they affect customers or employees
• Jobs are fully prepared before cleaners arrive
• Timesheets, invoices, and quotes are accurate
• Company systems remain organized and reliable
• The Admin Assistant and Owner spend less time correcting mistakes
• Problems are identified before they become emergencies

APPLICATION INSTRUCTIONS

Describe a specific situation where you used Jobber to identify, prevent, or resolve an operational error.

Please include:

1. The exact problem
2. How you discovered it
3. Which areas of Jobber you reviewed
4. The actions you took
5. The final outcome
6. One improvement that could prevent the issue in the future

Use your answer to the following question as the subject line:

What is usually missing when things go wrong?

Keep your answer to 1-3 words.

Applications that do not follow instructions or do not demonstrate Jobber experience will not be considered.

SKILL REQUIREMENTS
• Jobber
• Attention to Detail
• English Proficiency
• Problem Solving
• Process Documentation

SKILL REQUIREMENT

Attention to Detail Communication Accuracy Verification

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Systems Coordinator / Virtual Assistant (Cleaning Company – Alaska Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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