Virtual Assistant – Sales, Marketing & Customer Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

?25,000

: HOURS PER WEEK

40

: DATE UPDATED

Jun 25, 2026

JOB OVERVIEW

We are hiring a full-time Sales & Customer Support Virtual Assistant to help with customer communication, sales follow-up, lead conversion, failed payment recovery, onboarding, and marketing support.

This is not a basic admin-only position. We are looking for someone with strong English communication skills, previous sales or customer support experience, and confidence speaking with customers through calls, email, and SMS.

Main Responsibilities:

Handle customer support through calls, emails, and SMS
Follow up with warm leads and help convert them into customers
Make outbound calls when needed
Reply to customer inquiries professionally and quickly
Support sales follow-up and customer retention
Follow up on failed payments and past-due customers
Help customers complete onboarding and required information
Support email and SMS marketing campaigns
Keep CRM/customer records accurate and organized
Provide daily updates on leads, customers, follow-ups, and results

Requirements:

Strong spoken and written English is required
Previous sales experience is strongly preferred
Customer support or BPO experience is a big plus
Must be comfortable making calls and speaking with customers
Must be comfortable with email and SMS follow-ups
Must be organized, reliable, proactive, and detail-oriented
Must be able to follow instructions and work independently
Experience with CRM, email tools, SMS tools, or marketing tools is preferred
Stable internet connection and quiet work environment required

Work Schedule:

Full-time
40 hours per week
Monday to Friday
9:00 AM to 6:00 PM EST
1 hour lunch break included

Salary:

Starting salary is PHP 25,000/month, equal to ?25,000 Philippine Peso per month.

Please apply only if you are comfortable with this starting salary. The initial salary is fixed at this stage, but future salary review or performance-based growth may be considered based on reliability, sales results, customer support quality, and overall contribution.

We will give priority to applicants with strong English, previous sales experience, customer support experience, and confidence handling customer calls.

How to Apply:
Please do not only send a basic message. To be considered for this position, you must complete our application form here:

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In your application, please answer the following:

-Do you have previous sales or customer support experience?
-Are you comfortable making calls, sending emails, and SMS follow-ups?
-Have you handled warm leads, sales follow-up, customer retention, or failed payment recovery before?
-What CRM, sales, customer support, or marketing tools have you used?
-Are you available Monday to Friday, 9:00 AM to 6:00 PM EST?
-Are you comfortable with PHP 25,000/month, equal to ?25,000 Philippine Peso per month?

Please include your resume, portfolio, or introduction video if available.

SKILL REQUIREMENT

Email Marketing Sales Management Customer Support

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Virtual Assistant – Sales, Marketing & Customer Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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