Telemarketing Sales Representative (English Speaking) – 100% Remote

Company: Vast American Flooring
Location: St. Louis, Missouri, USA (Remote)
Employment Type: Full-Time
Department: Sales – Outbound Call Center & Customer Service
Work Schedule: Monday – Friday | 9:00 AM – 5:00 PM CST (U.S. Central Time)

Compensation
Base Salary: ?30,000 – ?45,000 per month
Salary will be based on experience, skills, and qualifications.

Commission & Incentives
5% Commission on all closed sales.
$100 USD Bonus after achieving your first $1,000 USD in sales.
Residual Income: Continue earning 5% commission on repeat orders from customers you originally converted.

*About Vast American Flooring
Vast American Flooring is a flooring company based in St. Louis, Missouri, serving customers throughout the United States.
Our primary focus is B2B flooring sales, supplying flooring products to:
- Contractors (general contractors, flooring installers, renovation teams)
- Real estate investors and house flippers
- Property managers (apartments, multi-family units)
- Apartment owners and landlords
- Builders and developers
and our primary markets include: Missouri, Indiana, Wisconsin, Illinois, Iowa, Minnesota, Nebraska, Kansas, Oklahoma, and Arkansas.

We are seeking a motivated, professional, and results-driven Telemarketing Sales Representative who can confidently communicate with U.S.-based customers, generate sales opportunities, and help grow our market presence.

*Position Summary
As a Telemarketing Sales Representative, you will represent Vast American Flooring in a professional, courteous, and enthusiastic manner.

Your primary responsibility is to generate new business opportunities through outbound calling, email communication, lead follow-up, and relationship building.

You will actively promote our flooring products, identify customer needs, educate prospects on product benefits, and convert leads into long-term customers.

This role is ideal for someone who enjoys speaking with people, building relationships, solving problems, and earning commission through sales performance.

*Key Responsibilities
> Outbound Sales & Prospecting
- Make a minimum of 100 outbound calls per day.
- Contact contractors, property managers, builders, real estate investors, business owners, and - - other prospective customers.
- Introduce Vast American Flooring products and services.
- Generate interest and identify sales opportunities.
- Follow company-approved sales scripts and sales processes.
- Use active listening, questioning, problem-solving, and objection-handling techniques to convert prospects into customers.
- Maintain a professional and positive attitude during all customer interactions.
- Build awareness of Vast American Flooring within local markets and industry communities.

> Customer Relationship Management
- Build strong relationships with homeowners, contractors, builders, property managers, and business owners.
- Understand customer needs and recommend appropriate flooring solutions.
- Support customers throughout the buying process.
- Follow up consistently to maximize lead conversion and customer retention.
- Maintain a professional and customer-focused approach in every interaction.

>Sales Strategy & Business Development
- Analyze daily sales activities and results.
- Evaluate call performance, conversion rates, and follow-up effectiveness.
- Continuously improve sales techniques and customer communication.
- Adjust sales strategies based on customer feedback and performance results.
- Learn about competitor offerings and market trends.
- Identify opportunities to increase sales and customer engagement.

>Lead & Pipeline Management
- Manage company-provided leads effectively.
- Maintain an organized sales pipeline.
- Research prospects before outreach when necessary.
- Track customer interactions and sales activities accurately.
- Prioritize high-potential opportunities.
- Maintain detailed records in CRM and company systems.

>;Email & Administrative Tasks
- Send product information, quotations, and promotional materials to prospects.
- Respond to customer inquiries via email.
- Follow up with prospects and existing customers.
- Maintain accurate records of communications and sales activities.
- Prepare daily and weekly reports summarizing sales performance and customer status.

>Team Communication & Accountability
- Remain available and responsive during scheduled work hours.
- Participate in tea ---------- etings, training sessions, and coaching activities.
- Communicate regularly with management regarding progress and challenges.
- Notify management immediately regarding attendance issues, internet problems, or situations affecting work performance.
- Meet deadlines and reporting requirements consistently.

>Company Representation
- Support company marketing initiatives and promotional campaigns.
- Represent Vast American Flooring in an ethical, professional, and positive manner at all times.
- Protect and enhance the reputation of the company and its brands.
- Perform clerical and administrative duties as assigned by the Telemarketing Manager or Supervisor.

*Qualifications
>Required
- Full Professional or Bilingual English proficiency (spoken and written).
- Minimum 2 years of experience in telesales, telemarketing, outbound sales, call center sales or a related sales role.
- Excellent verbal and written communication skills.
- Strong listening, persuasion, negotiation, and objection-handling abilities.
- Confident speaking with customers and closing sales opportunities.
- Self-motivated and results-driven.
- Strong problem-solving skills.
- Adaptable and quick to learn new products, systems, and sales techniques.
- Strong organizational and multitasking abilities.
- Reliable, responsible, and accountable.
- Ability to work independently while also contributing as part of a team.
- Ability to work during U.S. Central Time (CST) business hours.

>Preferred
- B2B sales experience.
- Experience using CRM software, email systems, and sales tracking tools.
- Bachelor's Degree or equivalent education preferred but not required.

*Performance Expectations (KPIs)
>Successful candidates will be expected to:
- Make a minimum of 100 outbound calls daily.
- Maintain consistent lead generation activities.
- Follow up on assigned leads promptly.
- Keep CRM records updated and accurate.
- Submit required reports on time.
- Meet monthly sales goals and revenue targets.
- Maintain professionalism and responsiveness during work hours.
- Continuously improve call quality and sales performance.

>Performance evaluations will be based on:
- Outbound call volume
- Follow-up activity
- Sales conversions
- Revenue generated
- Customer retention
- CRM accuracy
- Professionalism and communication quality

*Work From Home Requirements
- Reliable computer or laptop.
- Stable high-speed internet connection.
- Quality headset with microphone.
- Quiet and professional workspace.
- Ability to attend online meetings and training sessions.
- Ability to attend online meetings and training sessions.

*What We Offer
- 100% Remote Work Environment
- Competitive Base Salary
- Uncapped Commission Structure
- 5% Commission on All Closed Sales
- Residual Income Opportunity
- $100 USD Bonus after achieving your first $1,000 USD in sales.
- Ongoing Training and Support
- Career Growth Opportunities
- Opportunity to Work Directly with a U.S.-Based Company

*How to Apply
Please submit the following
1. Resume/CV (English)
2. Introduction Video (Required)
Create a short video in English that includes:
- A briefly introduction about yourself
- Your sales, telesales, or call center experience
- Why you are interested in joining Vast American Flooring
- A short sales demonstration where you pretend to call a potential customer and introduce a product

***Applicants who do not submit a voice recording will not be considered.

We look forward to meeting motivated sales professionals who are ready to grow with Vast American Flooring and build a successful long-term career with our team.