Behavioral Health Scheduling Coordinator

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TYPE OF WORK

Part Time

SALARY

$6/hour

HOURS PER WEEK

20

DATE UPDATED

Jun 25, 2026

JOB OVERVIEW

HOURS NEEDED: 11 PM - 8:30 AM PHT
POSSIBILITY TO GROW INTO FULL TIME POSITION DEPENDING ON PERFORMANCE AND AVAILABILITY
Responsibilities

-The scheduler/office assistant is responsible for assisting the clinical directors and admin team in organizing and setting up -ABA therapy sessions, and aiding in smooth daily operations of the office
-Using scheduling software to maintain client and employee schedules
-Identifies staffing requirements and aids in behavior therapist recruiting
-Assigns behavior therapists to client assignments based on availability, location, and compatibility
-Ensures that employee scheduling complies with both company policies and federal and state regulations
-Monitors the fulfillment of contracts for each client based on authorized services
-Tracks and reschedules session cancellations, absences, make-ups, and sick days
-Assist and support all administrative responsibilities to ensure smooth operations
-Provides excellent customer service and resolutions
-Answer and make phone calls to clients, vendors and staff
-Highly responsive to communications
-Able to review and reply to all incoming communications quickly
-Must be able to meet deadlines in a fast-paced quickly changing environment
-Creation and editing of operational documents and emails
-Be available and ready for unexpected daily needs of the office and employees
-Communicate with families, tea ---------- mbers and providers
-Interface with clients, staff and related parties
-Performs other duties and responsibilities as assigned
-Reports to clinical directors

Qualifications

-A proactive approach to problem-solving with strong decision-making skills
-Ability to organize a daily workload by priorities
-Advanced computer skills including, but not limited to, MS Office Suite, Google Spreadsheets, zoom and other virtual meeting platforms, social recruiting, and more
-FLUENT IN ENGLISH, MUST SPEAK CLEARLY, MUST BE ABLE TO COMMUNICATE PROFESSIONALLY, MUST BE ABLE TO WRITE IN ENGLISH
-Minimum 3-years of office experience, previous scheduling experience at ABA agency is highly preferred.
-Excellent organizational and time management skills, must prioritize tasks, and meet multiple deadlines
-Strong interpersonal, and customer service skills
-Competent in handling confidential information
-Ability to work independently
-Ability to work in a fast-paced office environment
-Strong ability to multi-task and problem-solve
-Expertise in the use of computers & Microsoft Office
-Excellent organization & communication skills, and attention to detail
-Positive, friendly attitude
-Computer savvy
-Strong aptitude for learning new web-based systems
-Well organized and punctual, able to maintain multiple projects simultaneously, strategically prioritize own work
-Excellent Customer service
-Excellent verbal and written communication skills
-Self-management
-Dependable, responsible, honest, communicative, driven, strategic, go-getter

DESIRED TRAITS:
-Thoroughness
-Detail-orientated
-Accountability
-Collaboration Skills/Ability to work well with others
-Adaptability
-Initiative, self-starter, driven, proactive
-Critical thinker
-Reliability
-Computer basics (email, google drive, spreadsheets)
-Self-driven and being able to self manage.
-Tenacious and does not give up easily when the going gets tough

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