Remote Transport Coordinator

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TYPE OF WORK

Any

SALARY

$3-4 per hour (Dependant on Experience)

HOURS PER WEEK

40

DATE UPDATED

Jun 25, 2026

JOB OVERVIEW

About Us

We are a growing group of exciting outdoor leisure e-commerce brands, including:

- FunBikes – The UK’s market leader in quad bikes, dirt bikes, and electric scooters
- Dualways – Leading distributors of off-road & road legal vehicles to trade
- Bell Tent Boutique – Specialists in luxury camping and outdoor adventure

What We Offer

- Competitive Salary – $3–$4 per hour depending on experience
- Paid Annual Leave – Enjoy time off, including paid holidays
- Remote Flexibility – Work from home while coordinating with our UK-based team
- Supportive Culture – Friendly, fast-paced environment with strong teamwork
- Exciting Brands – Be part of well-established and trusted outdoor leisure names
- Learning & Development – Opportunities to grow within a thriving business

The Role

We are looking for a highly organised and detail-driven Remote Transport Coordinator to join our logistics and customer delivery team. You will play a central role in ensuring that orders are processed accurately and delivered on time across the UK.

This is a remote, full-time position for candidates based in the Philippines, working UK hours (8:00am–4:30pm GMT), with extended hours expected during peak periods.

If you're a natural problem-solver with strong experience in logistics and enjoy speaking with customers and coordinating multiple moving parts, this is the role for you.

Job Responsibilities

As a Remote Transport Coordinator, you will:

- Differentiate between orders sent by in-house delivery and external couriers
- Process dispatches for all departments and couriers (CSV upload and manual entry)
- Plan efficient daily van routes using Circuit software
- Call all customers scheduled for delivery to confirm times and provide updates
- Build strong relationships with couriers, drivers, and internal teams
- Relay delivery information to customers and manage queries professionally
- Coordinate collections and deliveries for repairs, including driver schedules
- Process courier claims and resolve all delivery-related tickets
- Maintain an organised “To Process” order status and flag delivery issues promptly
- Carry out ad hoc tasks to support the wider operations team when required

Requirements

- Proven experience working with UK-based logistics and customers
- Experience processing courier orders (bulk CSV uploads & manual entry)
- Strong route planning ability (Circuit or similar tools)
- Excellent communication skills – especially via phone and email
- Fluent spoken and written English
- Strong organisational skills with keen attention to detail
- Comfortable making outbound calls and handling delivery issues directly
- Skilled in Microsoft Excel and other Microsoft Office apps
- Tech-savvy and confident using new systems and platforms
- Able to work UK business hours consistently from the Philippines
- Prior logistics, courier liaison or dispatch experience essential

- Working Hours: 8:00am to 4:30pm UK time (BST/GMT), Monday to Friday. Flexibility required during peak trading periods.
- Job Type: Full-time, remote
- Salary: $3.00–$4.00 per hour (based on experience)

Please send a CV, Video introduction and why you would like to work for us to apply.

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