Sales & Bookings Executive

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: TYPE OF WORK

Full Time

: SALARY

40,000 PHP

: HOURS PER WEEK

40

: DATE UPDATED

Jul 10, 2026

JOB OVERVIEW

Sales & Bookings Executive
We Clear Junk — Remote, Work-From-Home (Philippines-Based)

Salary & Payment
?40,000 per month, fixed salary (no commission)
Paid via Wise — you must already have, or be willing to set up, a Wise account before your start date. This is a requirement for the role.

Work Schedule — Please Read Carefully Before Applying
This role runs on UK office hours, since you'll be supporting customers in the UK. This means your shift will fall in the afternoon/evening/night in Philippine time. Please make sure this works for you before applying.

Training Period (Month 1–2):

UK hours: Monday–Friday, 8:00am–4:00pm UK time
Philippine time: approx. 3:00pm–11:00pm (UK summer/BST) or 4:00pm–12:00 midnight (UK winter/GMT)

Permanent Schedule (from Month 3, after successful probation):

UK hours: Wednesday–Sunday, 8:00am–4:00pm UK time
Philippine time: approx. 3:00pm–11:00pm (UK summer/BST) or 4:00pm–12:00 midnight (UK winter/GMT)
Mondays and Tuesdays off every week

Note: The UK moves its clocks forward/back twice a year (BST ? GMT), so your exact Philippine start/finish time will shift by one hour, twice a year. We will always confirm the current schedule with you in advance.

Your first three months are a probationary period, designed to give you proper training, support, and time to settle into the role before moving to your permanent schedule.

Equipment & Home Office Requirements
This is a work-from-home role, so you'll need your own setup, including:

A reliable desktop or laptop (minimum: Core i5 or equivalent, 8GB RAM, Windows 10/11)
A wired or stable wireless internet connection of at least 10 Mbps
A backup internet option (e.g. a second ISP, pocket wifi, or mobile data) in case of outages
A backup power source (e.g. UPS) in case of power interruptions, since this role involves live phone calls with customers
A good quality headset with noise cancellation
A quiet space to take calls without background noise

The Role
You will be the first point of contact for customers calling, messaging, or emailing We Clear Junk.

Your job is to qualify enquiries, build trust, handle objections professionally, and convert as many enquiries as possible into confirmed collection bookings or quotation appointments — while protecting the company's pricing wherever possible.

You'll work closely with our operations team to make sure bookings are scheduled accurately and customer information is captured correctly.

Success in this role = converting enquiries into jobs, while maintaining excellent customer service.

Key Responsibilities
Sales & Conversions

Answer inbound enquiries by phone, WhatsApp, email, and website leads
Convert enquiries into confirmed waste collection bookings
Secure quotation appointments where an immediate booking isn't possible
Promote next-day collection services where appropriate
Build rapport and confidence with customers
Handle price objections professionally and confidently — many customers will push back on price, and your job is to hold value and close the sale without unnecessary discounting
Follow up on outstanding quotes and unconverted enquiries
Spot upselling opportunities for additional waste removal services

Customer Service

Deliver a professional, friendly experience on every contact
Manage booking amendments and customer requests
Resolve customer concerns quickly and effectively
Keep customers informed throughout the booking process

Booking Accuracy

Gather accurate customer information
Record waste descriptions clearly
Confirm collection addresses and contact details
Write clear, detailed booking notes for the collection team
Keep CRM and booking records accurate and up to date

Team Support

Work closely with operations and collection teams
Help keep schedules organised and efficient
Support the business in hitting daily and weekly revenue targets

What We're Looking For
Essential

Strong sales or customer service experience
Excellent spoken and written English communication skills
Confident handling price objections and closing sales
Highly organised, with strong attention to detail
Positive, professional attitude
Comfortable in a fast-paced environment
Strong computer and data-entry skills
Reliable home setup that meets the equipment requirements above

Desirable

Experience in sales, appointment setting, or call centre work
Experience in waste management, logistics, transport, or other service industries
Experience using a CRM or booking system
Previous experience working UK or Western client-facing hours

Key Performance Indicators (KPIs)
Enquiry-to-Booking Conversion Rate
Quote Follow-Up Conversion Rate
Booking Accuracy: 100%
Customer Attendance Rate: 95%+

What Success Looks Like
A successful Sales & Bookings Executive:

Consistently converts enquiries into bookings
Follows up quotations effectively
Builds genuine trust with customers
Protects company margins by minimising unnecessary discounting
Keeps booking information accurate
Contributes directly to company growth and revenue

What We Offer
?40,000 fixed monthly salary, paid via Wise
Wednesday–Sunday working pattern, with Mondays and Tuesdays off every week
A supportive, growing team environment
Ongoing training and development
Genuine opportunities for progression as the business expands
A role where your contribution has a direct, visible impact on the business
The chance to join a growing company with ambitious plans for the future

How to Apply
Please send your CV along with a short introduction covering:

Why you'd be a great fit for this role
Your availability to start
Any previous customer-facing or sales roles you've held
Confirmation that you're comfortable working the UK-hours schedule outlined above, and that you have (or can set up) a Wise account for payment

SKILL REQUIREMENT

Inbound Sales Sales Support Customer Service

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Sales & Bookings Executive

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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