Klaviyo Account Manager | Starting at $17/hour

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TYPE OF WORK

Full Time

SALARY

$17-$22/hour

HOURS PER WEEK

40

DATE UPDATED

Jun 24, 2026

JOB OVERVIEW

Klaviyo Account Manager

Are you an experienced Account Manager who knows Klaviyo inside and out?

Can you confidently navigate Klaviyo accounts, analyze reporting, identify opportunities, and communicate strategic recommendations to clients?

If so, you might be the perfect fit for our fast-growing, US-based team.

We're building thoughtful, high-performing email marketing programs for thousands of e-commerce brands. We're looking for an Account Manager who combines excellent client communication skills with deep, hands-on Klaviyo expertise.

This is not a traditional account management role where you'll simply relay information between clients and an internal team. You will be actively working inside Klaviyo accounts, reviewing campaigns and flows, analyzing performance reports, identifying opportunities, and helping guide client strategy.

**Strong Klaviyo platform knowledge and Klaviyo reporting experience are absolutely required.**

This is also a highly client-facing role. You will regularly communicate directly with clients through video calls, Slack, and email. You should be comfortable presenting account performance, explaining Klaviyo reporting, discussing strategy, and building strong client relationships. Excellent written and verbal communication skills are just as important as deep Klaviyo expertise.

You'll work with a supportive team, follow proven processes, and leverage powerful internal tools, including proprietary AI systems. At the same time, we're looking for someone who can independently evaluate account performance, understand the story behind the data, and confidently advise clients on how to improve results.

What You'll Be Doing

• Managing client relationships and serving as a trusted strategic partner

• Leading client communication through video calls, Slack, and email

• Working directly inside Klaviyo accounts to review campaigns, flows, segments, reporting, and overall account performance

• Analyzing Klaviyo reporting and performance metrics to identify trends, opportunities, and issues

• Presenting recommendations, account reviews, and strategic plans to clients

• Monitoring account health, deliverability, engagement, revenue performance, and list growth

• Collaborating with internal teams to ensure successful execution of client strategies

• Building strong client relationships through proactive communication and responsiveness

• Using our internal AI tools and SOPs to work efficiently while maintaining a high standard of quality

• Collaborating with our US-based team via Slack, Notion, and Google Meet

You Are:

• An experienced Account Manager with 3+ years of agency or client-facing experience

• Highly proficient in Klaviyo and comfortable working hands-on within client accounts daily

• Experienced with Klaviyo reporting, analytics, attribution, and performance measurement

• Able to identify opportunities and problems by reviewing account data and metrics

• Knowledgeable about campaigns, flows, segmentation, deliverability, and customer lifecycle marketing

• Fluent with Shopify and how it connects to email marketing performance

• An excellent communicator with strong written and verbal English skills

• Comfortable leading client meetings and presenting recommendations on video calls

• Experienced communicating with clients through Slack, email, and video conferencing platforms

• Able to translate complex Klaviyo reporting and technical concepts into actionable business recommendations

• AI-savvy and comfortable using ChatGPT or similar tools

• Independent, proactive, reliable, and organized

• Comfortable working with our US-based team via Slack, Notion, and Google Meet

• Comfortable working 9 a.m. EST to 5 p.m. EST, Monday to Friday (U.S. hours)

Pay

$17-22/hour (USD), with room to grow based on excellent performance

To Apply

Start your message with the phrase:

**"I know how to increase revenue for Klaviyo accounts"**

Include:

• Your resume

• Any relevant portfolio pieces, case studies, or client examples

• A brief summary of your Klaviyo experience

• Your experience managing client relationships

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