Full Time
$500-$800/month
40
Jun 23, 2026
We are looking for a confident yet empathetic phone caller to reach out to homeowners who are facing foreclosure. This is a sensitive role that requires a unique balance: you must be assertive and persistent, while remaining calm, compassionate, and professional at all times.
Responsibilities:
- Make outbound calls to homeowners who are behind on their mortgage payments or heading toward foreclosure
- Introduce our services and explain how we may be able to help them avoid foreclosure
- Gather basic information and qualify leads
- Follow a script while adapting naturally to each conversation
- Log call notes and outcomes in our CRM
- Follow up consistently with prospects
Requirements:
- Excellent spoken English with a clear, professional phone voice
- Experience in outbound calling, collections, telemarketing, or customer service (experience in real estate or mortgage is a plus)
- Assertive but warm communication style — you can deliver a fir
- Emotionally resilient — you must be able to handle rejection, hang-ups, and emotional responses from distressed homeowners without taking it personally
- Empathetic and patient — you understand these homeowners are under stress and you treat them with dignity and respect
- Reliable internet connection and a quiet workspace
- Familiarity with CRM tools preferred
Personality traits we are looking for:
- Thick-skinned but kind-hearted
- Self-motivated and consistent
- Able to stay professional even when calls get emotional or difficult
- Positive attitude and persistence
This is a full-time remote position. Compensation will be discussed based on experience.