Sales Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

7

: HOURS PER WEEK

40

: DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

Sales Support Specialist – PM Shift

Full-Time | Remote | CST Hours

Big League Movers is looking for a motivated and results-driven Sales Support Specialist to join our growing team.

This role is perfect for someone with experience in sales, appointment setting, lead generation, or customer service who enjoys follow-up, lead recovery, and helping convert opportunities into booked jobs.

You will be responsible for responding to inbound inquiries, recovering lost leads, booking appointments, and ensuring every opportunity receives professional follow-up.

Responsibilities
Follow up on lost quotes, stale leads, and inactive opportunities
Re-engage prospects and identify opportunities to recover revenue
Book appointments and Assist jobs
Respond to inbound inquiries from phone, website chat, Thumbtack, Yelp, and social media channels
Qualify leads and gather customer information
Maintain accurate CRM records and follow-up schedules
Complete move confirmations and customer follow-ups
Track daily activity and provide performance updates
Ensure all customer interactions are documented properly
Requirements
At least 2 years of experience in sales, appointment setting, lead generation, or customer service
Strong English communication skills (written and verbal)
Comfortable making outbound calls and handling objections
Strong follow-up and organizational skills
Ability to work independently and meet performance goals
Detail-oriented with excellent documentation habits
Reliable internet connection and work-from-home setup
Preferred Qualifications
Moving industry experience
Experience using CRM systems
Experience with Dialpad, RingCentral, or similar VoIP platforms
Experience handling website chats, inbound inquiries, or lead platforms
Previous appointment setting or lead recovery experience
What We're Looking For
Someone who enjoys talking to people and building relationships
Strong follow-through and accountability
Positive attitude and willingness to learn
Ability to work in a fast-paced environment
Results-driven mindset with strong attention to detail
Screening Questions
Tell us about your experience in sales, appointment setting, or lead generation.
What CRM, dialer, or sales tools have you used?
This is a full-time CST schedule. Are you able to commit to the required hours long-term?
Apply Today!

If you enjoy follow-up, lead recovery, appointment setting, and turning opportunities into revenue, we'd love to hear from you!

SKILL REQUIREMENT

Inbound Sales Customer Support Sales Management

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Sales Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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