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TYPE OF WORK
Full Time
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SALARY
1400/mo
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HOURS PER WEEK
40
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DATE UPDATED
Sep 9, 2026
Sales Operations & Account Specialist
About Us:
For over 25 years, Bony Levy has created fine jewelry that elevates everyday
moments. Our collections blend classic luxury with a modern point of view,
empowering women and men to express their personal style through fine jewelry
they can wear every day. We’re a fast-paced, vertically integrated team with a
passion for craftsmanship, design, and exceptional customer experience.
The role
We’re looking for a highly organized, analytical, and detail-oriented Retail
Operations & Account Coordinator to support account execution, reporting,
order management, and retail operations across key retail partners and internal
teams, including the National Director of Sales, Director of E-Commerce, Sr.
Marketing Manager, Associate Director of Product Development, Sales Team,
Operations, and Bony. This role is ideal for someone who thrives in a fast-paced
environment, enjoys working with data, managing multiple moving pieces, and
partnering cross-functionally across sales, marketing, logistics, and operations
teams. You will serve as a critical execution partner responsible for reporting,
account administration, order management, and ensuring operational excellence
across multiple retail accounts.
What You’ll Do
Reporting & Business Analysis
Export, organize, format, and maintain retail performance reports across
multiple systems.
Prepare weekly, monthly, quarterly, and annual account reporting with TY
vs. LY (This Year vs. Last Year) and sell-through analysis.
Monitor and track store initiatives such as events, and product programs
Create polished reporting deliverables and maintain reporting accuracy.
Support ad hoc reporting and business analysis as needed.
Support The Sales Director throughout the GTM process through lifecycle
tracking and planning metrics to drive proactive and reactive OTB decision-
making.
Business Operations & Inventory Support
Develop markdown recommendations and proposals.
Generate reorder suggestions based on sales and inventory performance.
Process RTV requests (RA numbers and Vault Intent).
Order Management & Execution
Create and manage item set-up forms
Conduct order audits including:
MOQ compliance
Item set-up audits and maintenance
Spend recaps
Manage order execution including:
PO audits and compliances
Delays and issue resolution
Tracking timelines and asset due dates
Maintain data integrity across sales trackers, product trackers, and item set-
up processes.
Create line sheets within NuOrder and/or PowerPoint.
Update Piro attributes and pricing strategies.
Account Administration & Customer Support
Serve as the primary contact for retail accounts (excluding strategic account
ownership), including:
Item set-up coordination
Order delays and resolution
Event and promotional date confirmations
Marketing Support
Update store-facing documents and promotional flyers as needed.
Confirm sample availability and coordinate recalls.
Create picture pages and supporting sales materials.
Support creation of Product Knowledge presentations
Accounts Supported
You will manage operational execution across accounts including:
Nordstrom
RueLaLa/Gilt
Liverpool
Amazon
E-Comm
What We’re Looking For
3+ years of experience in retail operations, sales operations, merchandising
support, account coordination, or a similar role.
Strong reporting and analytical skills with advanced Excel / Google Sheets
proficiency.
Experience with retail reporting and order management workflows.
Strong attention to detail and ability to manage multiple deadlines.
Comfortable working across systems and maintaining data accuracy.
Excellent written and verbal communication skills.
Experience with PowerPoint and presentation creation.
Familiarity with retail platforms such as NuOrder or similar systems is a plus.
Experience supporting cross-functional teams including Sales, Marketing,
and Logistics preferred.
Success in This Role
You’ll succeed if you enjoy turning complex information into actionable reporting,
keeping operations running smoothly, and ensuring customer and internal teams
always have accurate, timely information.
If you’re someone who combines strong execution with analytical thinking and
thrives behind the scenes making retail operations successful, we’d love to hear
from you.
Willing to work 9-5:30pm Pacific
US Holidays paid
Philippine Holidays paid
