Full Time
$850-1000/ months
35
Jul 31, 2026
About Butterfly Dental Care
Butterfly Dental Care is a technology-driven, patient-focused dental practice committed to providing exceptional customer service and high-quality dentistry. We are seeking a highly organized, detail-oriented, and experienced Dental Insurance & Revenue Cycle Coordinator to join our team remotely.
This is a full-time position for someone with strong dental insurance knowledge and accounting/reconciliation experience.
## Position Overview
The Dental Insurance & Revenue Cycle Coordinator will be responsible for managing insurance claims, payment posting, insurance follow-up, daily deposit reconciliation, eligibility verification, and revenue tracking to ensure accurate financial reporting and timely collections.
This role requires excellent attention to detail, strong analytical skills, and extensive knowledge of U.S. dental insurance plans and billing procedures.
## Primary Responsibilities
### Insurance Claims & Revenue Cycle Management
* Submit dental insurance claims accurately and promptly
* Review and correct claim rejections and denials
* Follow up on outstanding insurance claims
* Communicate with insurance companies regarding claim status
* Track aging insurance accounts receivable
* Appeal denied or underpaid claims when appropriate
* Monitor claim processing and payment timelines
### Insurance Eligibility & Benefits Verification
* Verify patient eligibility and benefits
* Review deductibles, annual maximums, waiting periods, frequencies, and exclusions
* Access insurance carrier portals and websites
* Contact insurance companies directly by phone when necessary
* Document Benefits Breakdown (BOB) accurately in the practice management software
### Daily Accounting & Reconciliation
* Reconcile daily deposits with posted transactions
* Verify insurance payments against Explanation of Benefits (EOBs)
* Verify EFT deposits and insurance checks
* Review adjustment entries and write-offs
* Reconcile patient payments, insurance payments, and deposit records
* Identify discrepancies and investigate variances
* Prepare daily financial reconciliation reports
### Payment Posting
* Post insurance payments accurately
* Post patient payments and adjustments
* Review EOBs and ERA reports
* Verify contractual adjustments
* Ensure account balances remain accurate
### Reporting & Documentation
* Maintain detailed documentation of insurance follow-up activities
* Track outstanding claims and collections
* Generate insurance aging reports
* Monitor revenue cycle performance metrics
* Assist management with financial and insurance reporting
## Qualifications
### Required
* Minimum 3 years of U.S. dental insurance experience
* Minimum 2 years of dental billing or insurance claims experience
* Strong understanding of PPO dental insurance plans
* Experience with payment posting and EOB review
* Experience reconciling deposits and insurance payments
* Excellent English verbal and written communication skills
* Strong attention to detail and accuracy
* Reliable internet connection and professional work environment
### Preferred
* Dental office accounting or bookkeeping experience
* Experience with dental practice management software (Oryx, Dentrix, Open Dental, Eaglesoft, etc.)
* Experience with EFT and ERA processing
* Knowledge of dental coding and claim submission requirements
* Experience with treatment estimates and patient financial arrangements
## Key Performance Indicators (KPIs)
* Insurance claims submitted within 24 hours
* Insurance aging maintained below office target
* Daily deposit reconciliation completed accurately
* Payment posting completed within 24 hours of receipt
* Eligibility verification completed before appointments
* Reduction of outstanding insurance balances
* Collection rate improvement
## Schedule
* Full-Time
* 40 Hours per Week
* Ability to overlap with U.S. business hours required
## Compensation
Compensation will be based on experience, dental insurance knowledge, and accounting/reconciliation experience.
Please include:
* Resume
* Dental software experience
* Years of dental insurance experience
* Years of accounting/reconciliation experience
* Expected monthly salary