VA Digital Agency

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

35000

: HOURS PER WEEK

40

: DATE UPDATED

Jun 22, 2026

JOB OVERVIEW

Virtual Assistant – Agency Operations

Location: Remote (Philippines Preferred)
Hours: Full-Time
Schedule: Monday–Friday, 7:00am–3:00pm AEST
Salary: Based on Experience

About Us

We are a specialist digital marketing agency working exclusively with trade businesses across Australia, including builders, electricians, plumbers, landscapers, pool builders, and other service-based companies.

We operate in a fast-paced environment managing multiple clients, projects, contractors, and internal tea ---------- mbers.

This role is not about creating marketing campaigns or building websites.

Your job is to ensure everything runs smoothly, stays organised, and gets completed on time.

We’re looking for a highly organised, proactive Virtual Assistant who can manage communication, track tasks, coordinate tea ---------- mbers, and ensure nothing falls through the cracks.

?

The Role

This is an operations and coordination role, not a production role.

You Will:

* Manage client communications
* Track tasks and project progress
* Follow up tea ---------- mbers and contractors
* Maintain internal systems and records
* Prepare status updates and reports
* Ensure deadlines are met

You Will Not:

* Build websites
* Run advertising campaigns
* Design graphics
* Write marketing content

You manage the work — you don’t do the work.

?

Core Responsibilities

Daily Responsibilities

* Monitor and manage Help Scout / FreeScout inboxes
* Triage incoming client requests and support tickets
* Log and update tasks within Asana
* Assign work to the appropriate tea ---------- mber
* Follow up overdue or blocked tasks
* Maintain accurate client notes and project updates
* Escalate urgent issues to the Agency Director
* Monitor Slack communications and team follow-ups
* Track team activity and time reporting through Hubstaff
* Update client pipelines and communications inside GoHighLevel

Weekly & Ongoing Responsibilities

* Maintain client task boards and project workflows
* Ensure all client requests are acknowledged and actioned
* Prepare simple project status updates
* Coordinate Zoom and Google Meet meetings
* Assist with appointment confirmations using JustCall
* Maintain organised Gmail inboxes, labels, and follow-up systems
* Support smooth handovers between Sales, Onboarding, and Delivery teams
* Identify process bottlenecks and recommend improvements
* Maintain CRM accuracy and workflow automation records

?

Tools You’ll Use

* Gmail & Google Workspace
* Asana
* Help Scout / FreeScout
* Slack
* Hubstaff
* JustCall
* Zoom
* Google Meet
* GoHighLevel

?

Skills & Experience Required

Essential

* Minimum 5 years experience supporting an agency, digital business, or service-based company
* Strong project coordination and task management skills
* Excellent written English communication
* Highly organised and detail-oriented
* Ability to manage multiple priorities simultaneously
* Comfortable following and enforcing systems and processes
* Proactive mindset with strong problem-solving skills
* Experience working within a WordPress or digital agency environment

Bonus Skills

* Experience working with Australian clients
* Familiarity with WordPress workflows
* Experience coordinating remote teams or contractors
* Experience using GoHighLevel or similar CRM platforms
* SOP creation and process improvement experience

?

What Success Looks Like

You are the person who keeps the agency organised.

Nothing gets forgotten.

Nothing gets delayed without being noticed.

The team knows exactly what they need to do and when they need to do it.

Clients receive prompt responses and projects continue moving forward without bottlenecks.

?

How to Apply

Please submit:

1. A 1–2 minute video introducing yourself
2. A short written summary covering:
* Your experience in agency operations or project coordination
* The software and systems you’ve used (Asana, Slack, CRM platforms, inbox management, etc.)
* An example of how you’ve helped keep a team or workflow organised

Important

Your application email subject line must be:

Agency-VA-2026June

Applications that do not follow this instruction will not be reviewed.

Skill Requirements

* Project Management
* Administrative Support
* Inbox Management
* Client Communication
* Task Coordination
* Asana
* GoHighLevel
* Google Workspace
* Slack
* Hubstaff
* CRM Management
* Process Documentation
* Team Coordination
* Time Management
* Attention to Detail
* Written English Communication
* Problem Solving
* WordPress Agency Experience (Preferred)

SKILL REQUIREMENT

Marketing Digital Marketing Virtual Assistant

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0414
Total Execution Time	0.0427

GET DATA

No GET data exists

MEMORY USAGE

1,527,592 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/VA-Digital-Agency-1673426

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0355 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1673426 LIMIT 1
0.0030	SELECT * FROM `employers` WHERE `employer_id` = 170830 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1673426 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-19',ej.date_added) duration_days, DATEDIFF('2026-07-19',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-19',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1673426'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1673426
0.0006	UPDATE employer_jobs SET hit_counts = '*Jun-22-2026=1356Jun-23-2026=80Jun-24-2026=51Jun-25-2026=28Jun-26-2026=10Jun-27-2026=5Jun-28-2026=5Jun-29-2026=6Jun-30-2026=11Jul-01-2026=12Jul-02-2026=10Jul-03-2026=6Jul-04-2026=1Jul-05-2026=3Jul-06-2026=7Jul-07-2026=5Jul-08-2026=3Jul-09-2026=7Jul-10-2026=2Jul-11-2026=2Jul-12-2026=3Jul-14-2026=11Jul-15-2026=3Jul-16-2026=2Jul-17-2026=1Jul-18-2026=1**Jul-19-2026=2' WHERE job_id= '1673426'
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Jun-2026=1550*Jul-2026=81' WHERE job_id= '1673426'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1673426' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1673426
0.0270	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '170830' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0003	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784466359
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/VA-Digital-Agency-1673426
csrf-token	44c072f329866fa4bc8a0840620bb13f

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.103
HTTP_DNT

VA Digital Agency

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?