CUSTOMER SERVICE REPRESENTITAVE | NATIVE ENGLISH | SEND VOICE NOTE

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: TYPE OF WORK

Full Time

: SALARY

875 USD - 1000USD

: HOURS PER WEEK

55

: DATE UPDATED

Jun 20, 2026

JOB OVERVIEW

Customer Service Representative — Native-Level English Speaker

We are looking for a highly skilled Customer Service Representative with native-level spoken English to join our growing service department.

This role is for someone who is confident on the phone, organized, dependable, and able to communicate clearly with customers in a professional way. We are not looking for average. We are looking for someone who takes pride in their work, can follow processes, and wants to grow with a serious company.

Responsibilities

- Answer inbound customer calls professionally and confidently
- Speak with customers in clear, natural, native-level English
- Gather accurate information and create clean support tickets
- Respond to customer inquiries through phone, email, and ticketing systems
- Ask the right questions to understand customer concerns
- Follow company processes for service, warranty, shipping, parts, and support cases
- Escalate issues properly when needed
- Document all customer interactions clearly and accurately
- Work closely with managers, backend support, and technical teams
- Maintain a calm, respectful, and professional tone with customers

Requirements

- Native-level English speaking ability is required
- Excellent phone communication skills
- Strong listening and problem-solving skills
- Reliable attendance and consistent schedule availability
- Ability to follow instructions and company processes
- Strong attention to detail
- Comfortable using computers, online systems, and ticketing platforms
- Able to stay calm and professional with upset or confused customers
- Honest, dependable, and team-oriented
- Customer service or call center experience is preferred

What We Are Looking For

We are looking for someone who:

- Sounds natural and confident on the phone
- Takes ownership of their work
- Communicates clearly and professionally
- Shows up on time and takes the role seriously
- Can handle pressure without becoming emotional
- Wants long-term growth, not short-term work
- Understands that quality matters

Work Environment

You will be part of a structured customer service department with managers, backend support, and technical support teams. You will be trained on our systems, products, and processes.

This is a fast-paced role, so we need someone who can focus, learn quickly, and perform consistently.

How to Apply

Please send the following:

1. Your resume
2. A short voice recording introducing yourself
3. A brief explanation of your customer service experience
4. Your availability and expected hourly rate

A voice recording is required. Applications submitted without a voice recording will be rejected immediately.

SKILL REQUIREMENT

Computer Literacy English Proficiency Multitasking

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CUSTOMER SERVICE REPRESENTITAVE | NATIVE ENGLISH | SEND VOICE NOTE

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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