OPERATIONS COORDINATOR (E-COMMERCE AGENCY)

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TYPE OF WORK

Full Time

WAGE / SALARY

400$/month

HOURS PER WEEK

40

DATE UPDATED

Jun 20, 2026

JOB OVERVIEW

REMOTE | FULL-TIME | $400 USD/MONTH

ABOUT US

RayInTheDarkk LLC is a rapidly growing eCommerce agency that helps online brands scale through paid advertising, Shopify optimization, email marketing, SMS marketing, creative strategy, and operational support.

We work with brands across multiple industries and manage a large portfolio of clients. As we continue to grow, we are looking for a highly organized Operations Coordinator who can help keep the company running efficiently.

This is not a customer support role.

This is not a basic virtual assistant role.

We are looking for someone who is proactive, organized, detail-oriented, and capable of helping manage projects, systems, accountability, and day-to-day operations across the company.

If you enjoy building systems, solving problems, and keeping teams organized, this role may be a great fit for you.

POSITION DETAILS

Full-Time

Remote

Monday–Friday

12:00 PM – 8:00 PM EST

Long-Term Position

Starting Salary: $400 USD/Month

Growth Opportunities Available Based on Performance

RESPONSIBILITIES

OPERATIONS

Track and manage company projects

Ensure tasks are completed on time

Follow up with tea ---------- mbers on outstanding items

Monitor daily operations

Help identify bottlenecks and inefficiencies

Maintain organized internal systems

PROJECT MANAGEMENT

Coordinate projects between departments

Monitor deadlines and deliverables

Ensure projects move forward without delays

Escalate issues when necessary

Keep leadership updated on progress

TEAM ACCOUNTABILITY

Track team performance and KPIs

Ensure tea ---------- mbers follow SOPs

Assist with daily reporting

Follow up on missed tasks and deadlines

Maintain accountability across departments

CLIENT OPERATIONS

Monitor client onboarding processes

Assist with client fulfillment workflows

Ensure client information is properly documented

Coordinate communication between departments

Help maintain a high-quality client experience

DOCUMENTATION & SYSTEMS

Create and update SOPs

Maintain Notion workspaces

Organize internal documentation

Improve workflows and processes

Help build scalable systems

REQUIRED SKILLS

MUST HAVE

Excellent English communication skills

Strong organizational skills

Exceptional attention to detail

Ability to manage multiple projects simultaneously

Ability to work independently

Strong problem-solving skills

Reliable internet connection

Reliable computer setup

EXPERIENCE WITH

Google Workspace

Notion

Project Management Tools

Documentation and SOP Creation

Team Coordination

BONUS POINTS IF YOU HAVE EXPERIENCE WITH

E-Commerce

Shopify

Digital Marketing Agencies

Client Success

Operations Management

----------

ChatGPT

Claude AI

WHO WE ARE LOOKING FOR

Organized

Proactive

Resourceful

Detail-Oriented

Reliable

Process Driven

Professional

Accountable

Able To Figure Things Out Without Constant Supervision

Someone Who Takes Ownership

We do not want someone who waits to be told what to do.

We want someone who identifies problems and helps solve them.

APPLICATION INSTRUCTIONS

To apply, please answer ALL of the following questions:

Tell us about your operations, project management, or administrative experience.

Have you worked for an agency before? If yes, explain.

What project management tools have you used?

How do you stay organized when managing multiple projects?

Tell us about a time you solved a problem without being told what to do.

What do you believe makes a great Operations Coordinator?

Why should we hire you?

What is your expected monthly salary?

VIDEO INTRODUCTION REQUIRED

To be considered for this position, you must submit a 1–2 minute video introduction via WhatsApp.

Send your video to:

+1 (905) ---------- In your video, please answer the following:

Introduce yourself and tell us where you're from.

Tell us about your operations, project management, or administrative experience.

What systems or software have you used?

Why do you want to join RayInTheDarkk LLC?

Why do you believe you would be a great fit for this role?

Applications without a video introduction will not be reviewed.

FINAL INSTRUCTION

Include the word NORTHSTAR somewhere in your application so we know you read the entire job posting.

Failure to follow instructions will result in automatic rejection.

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