Technical Sales Support – Construction / Engineering / Building Products

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TYPE OF WORK

Full Time

WAGE / SALARY

35000 to 100,000PHP

HOURS PER WEEK

40

DATE UPDATED

Jun 18, 2026

JOB OVERVIEW

Technical Sales Support – Construction / Engineering / Building Products

We are an Australian-based distributor of insulation, soundproofing and construction-related products with over 20 years’ experience.

We supply homeowners, builders, contractors and trade professionals throughout Australia.

We are looking for another technically minded person to join our Philippines-based virtual sales and customer service team.

This is not a general VA role and it is not basic customer service.

Our products are technical, so we need someone who can understand construction products, measurements, product specifications and customer requirements.

This role may suit someone with experience or education in:

Civil Engineering
Architecture
Construction / Building Materials
Quantity Surveying
Mechanical / HVAC products
Insulation, soundproofing, pipe lagging or related products
Technical sales or trade customer service

You do not need to already know our exact products. Training will be provided. However, you must already have either relevant construction/building product experience or strong technical ability.

Your main duties will include:

Answering inbound phone calls, emails and chat messages from customers
Providing product information and sales quotes
Helping customers choose suitable insulation, soundproofing and construction products
Calculating product quantities from room sizes, wall areas, ceiling areas or plans
Following up previous quotes and enquiries to close sales
Reaching out to suitable businesses by phone and email to uncover sales opportunities
Logging customer information, quotes and follow-ups into our CRM system

Skills and experience required:

Very good spoken and written English
Clear, pleasant and confident phone manner
Strong attention to detail
Ability to understand technical product information
Ability to calculate areas, quantities and basic measurements
Comfortable using Excel or Google Sheets, CRM software, email, phone software and online systems
Sales ability and confidence following up customers
Ability to follow instructions carefully

Highly regarded:

Previous experience selling or supporting construction products
Civil Engineering, Architecture, Quantity Surveying or similar background
Experience with insulation, soundproofing, acoustic products, HVAC, pipe insulation, plasterboard, roofing, or building materials
Ability to read simple building plans or calculate material requirements
Previous experience preparing quotes or estimates

You must have:

Reliable internet connection, minimum 40 Mbps
Good quality computer
Good quality headset
Backup power supply if you live in an area with power outages
Quiet work environment suitable for phone calls
Availability to work very early morning starts due to Australian time zone requirements

Work hours:

8 hours per day, 5 days per week, Monday to Friday.

Very early morning starts will be required because we service Australian customers.

Remuneration:

Base salary of PHP 35,000 per month plus commissions.

Strong performers can earn up to PHP 65,000 per month Bonus

Training will be provided virtually, but applicants must already have either relevant construction product experience or strong technical ability.

You will be required to attend a virtual interview via Google Meet.

To apply:

Please email ---------- with the subject line:

Technical Sales Support Application & the answer to the question below.

Please include:

A brief summary of your relevant construction, engineering, technical sales or building products experience
Details of any products you have previously worked with
Whether you have prepared quotes, estimates or material calculations before
Your English-speaking experience
Your internet speed and computer setup

Please put the answer to this simple calculation in your email subject

A customer needs ceiling insulation for a room that is 5 metres long and 4 metres wide. One pack of insulation covers 7.2 square metres. How many packs are required?

Applications without relevant technical, construction or building product experience may not be considered.

Applications that do not answer the questions above may not be considered.

Only candidates we deem suitable will be contacted for an interview.

Many thanks. We look forward to hearing from you.

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