Operations & Content Manager (Remote)

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TYPE OF WORK

Full Time

WAGE / SALARY

$4–$8 USD/hour depending on experience

HOURS PER WEEK

30

DATE UPDATED

Jun 18, 2026

JOB OVERVIEW

About Us

We are a growing beauty education and personal brand business focused on online courses, social media content, podcasting, and helping women build successful careers within the beauty industry.

We are looking for a highly organised, proactive and reliable Operations & Content Manager to become a key part of our team.

This is not a typical Virtual Assistant role.

We are looking for someone who can help create systems, organise projects, improve workflows, manage content, and support the growth of the business behind the scenes.

The Main Goal Of This Role

The founder is currently managing most of the business operations alone. We need someone who can help organise, streamline and eventually take ownership of many of the day-to-day operational tasks so the founder can focus on teaching, content creation, marketing and business growth.

Responsibilities

Operations & Systems

* Create and maintain business systems
* Build and manage workflows in Notion & excel
* Create SOPs from Loom videos and existing processes
* Organise Google Drive and digital assets
* Manage recurring task lists and business processes
* Track business projects and deadlines
* Improve efficiency and identify areas for automation

Course Management

* Organise and manage Kajabi and Skool platforms
* Upload and organise course content
* Structure course modules and resources
* Improve student onboarding experiences
* Assist with course updates and launches
* Help organise course manuals and educational materials using ClaudeAI

Content Management

* Organise content libraries
* Manage content calendars
* Coordinate with video editors
* Upload and schedule content
* Maintain content organisation systems
* Track content performance and analytics

Student & Customer Support

* Manage emails and customer enquiries
* Send onboarding information to students
* Send course schedules and reminders
* Support students through existing processes
* Maintain customer records and communication systems

Marketing & Automation Support

* Assist with ManyChat setup and management
* Assist with Go High Level systems
* Support email marketing campaigns
* Track leads and enquiries
* Manage outreach to podcast guests and sponsors
* Support basic marketing administration

Reporting & Administration

* Track sales and business metrics
* Maintain spreadsheets and reporting systems
* Assist with cash flow tracking
* Organise invoices and business records

Required Skills

* Fluent written and spoken English
* Strong organisational skills
* Experience with Kajabi
* Experience with Canva
* Experience with Notion
* Experience with Google Drive
* Comfortable using ClaudeAI and ChatGPT
* Strong attention to detail
* Ability to work independently
* Strong problem-solving skills
* Experience supporting online businesses, course creators, coaches or content creators

Bonus Skills

* ManyChat
* Go High Level
* Shopify
* Email marketing
* Social media management
* Basic video editing
* Project management experience

Who We Are Looking For

You are:

* Highly organised
* Proactive
* Reliable
* Detail-oriented
* Comfortable creating systems
* Able to take ownership of projects
* Good at solving problems without constant supervision
* Interested in helping build and scale a business

We are looking for someone who enjoys creating order, improving processes and helping businesses run smoothly.

First 90 Days

Your initial focus will be:

* Organising content libraries
* Organising Google Drive
* Building systems and SOPs
* Improving Kajabi structure
* Creating student onboarding processes
* Supporting ManyChat automation setup
* Helping build a scalable operating system for the business

Application Instructions

Please send:

1. A short loom video introducing yourself (2-3 minutes)
2. Your relevant experience
3. Examples of businesses you have supported
4. Software you have experience with
5. Your availability
6. Your hourly or monthly rate

Please include the word “LASHES” at the beginning of your application so we know you have read the full job description.

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