Phone Call Appointment Setter

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

1200

: HOURS PER WEEK

40

: DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

Appointment Setter

Edge Retail Academy | Remote | Full-Time

About Edge Retail Academy

Edge Retail Academy is one of the leading consulting firms serving independent jewelry stores across North America.

We work directly with jewelry store owners to help them grow their businesses through better systems, stronger teams, improved operations, and increased sales.

We’re looking for a highly motivated Appointment Setter who enjoys talking with people, building relationships, and helping business owners take the next step.

This is a long-term opportunity with room for growth and advancement.

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About The Role

Your primary responsibility will be speaking with prospective clients, following up with leads, responding to inquiries, and scheduling appointments for our team.

This is not a hard-sales position.

You will not be responsible for closing deals.

Your job is simply to start conversations, build rapport, answer basic questions, and schedule qualified appointments.

The ideal candidate is friendly, confident, organized, and comfortable communicating with business owners.

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Key Responsibilities

* Call new leads and inquiries
* Follow up with existing leads
* Respond to text messages and emails
* Schedule appointments for the consulting team
* Update CRM records accurately
* Maintain detailed notes on conversations
* Follow appointment-setting processes and scripts
* Track daily activity and results
* Ensure leads receive timely communication

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What Success Looks Like

* Leads are contacted quickly
* Conversations are professional and engaging
* Appointments are consistently booked
* CRM records remain accurate
* Follow-up tasks are completed on time
* Prospects have a positive experience with Edge Retail Academy

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Ideal Candidate

You may be a great fit if you:

* Enjoy talking with people
* Are confident on the phone
* Have excellent spoken and written English
* Are naturally organized
* Can follow systems and processes
* Are reliable and self-motivated
* Are comfortable learning new software
* Stay positive when people don’t answer or aren’t interested

Previous experience in:

* Appointment setting
* Customer service
* Sales support
* Lead follow-up
* Call center work
* Virtual assistant work

is preferred but not required.

?

Tools You’ll Use

* Zoho CRM
* Microsoft Outlook
* Microsoft Teams
* Zoom
* Google Drive
* Internal communication systems

?

Schedule

* Full-Time
* Remote
* Monday-Friday
* Must be available during U.S. business hours

?

Performance Expectations

* Respond to new leads promptly
* Complete all assigned follow-up activities
* Maintain accurate CRM records
* Consistently schedule qualified appointments
* Maintain a professional and positive attitude

?

What We Offer

* Long-term stable position
* Work from home
* Ongoing training and support
* Opportunities for advancement
* Positive team environment
* Opportunity to work directly with successful business owners throughout North America

We are looking for someone who wants a career, not just another freelance opportunity.

As Edge Retail Academy grows, there will be opportunities for increased responsibility, leadership, and compensation.

?

To Apply

Please submit:

1. Your resume
2. A 60-second voice recording introducing yourself
3. A brief video (1-2 minutes) answering:

“Why do you think you would be successful in an appointment-setting role?”

To confirm that you’ve read this posting, include the word:

DIAMOND

at the beginning of your application.

Applications without the word DIAMOND will not be considered.

SKILL REQUIREMENT

Telemarketing Outbound Sales Appointment Setting

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Phone Call Appointment Setter

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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