Sales Support, Customer Onboarding

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TYPE OF WORK

Full Time

SALARY

30,000 PHP Initial

HOURS PER WEEK

40

DATE UPDATED

Jun 18, 2026

JOB OVERVIEW

Sales Support & Customer Onboarding (Work From Home)

About Clean Group

Clean Group is an established commercial cleaning company based in Australia, helping businesses across the country maintain spotless, healthy workspaces. We're growing our remote support team and hiring for the long term — we invest in our people through paid training and real career growth.

About the Role

We're looking for an organized and communicative Sales Support & Customer Onboarding Specialist to join our supportive, fully remote team. If you thrive in a collaborative environment and want to build a long-term career helping Australian businesses, this role is for you!

What You'll Do

- Coordinate customer onboarding from "quote accepted" through to service setup.
- Manage and update CRM databases (Nurturing, Conversion, Cleaning Deals).
- Prepare and send quotations.
- Handle after-sales support for one-off cleaning jobs.

What We're Looking For

- 1+ years of experience in sales support, customer service, or a similar VA role.
- Excellent written and spoken English.
- Strong attention to detail and process discipline.
- Comfortable working across CRM tools (experience with Notion and PandaDoc is a big plus).
- Ability to manage multiple cases at once and prioritize effectively.

Technical Requirements

- Reliable computer/laptop and headset.
- Stable primary internet connection with a backup option.
- Quiet, professional work-from-home setup.

Compensation & Schedule

Initial Salary: ?30,000 – (3 Month then evaluate KPI for increase).
Schedule: Full-time, 40 hours/week, Monday–Friday, 7:00 AM – 4:00 PM PHT (aligned to Australian business hours — a comfortable day shift!).
Work Setup: 100% permanent work from home.

Why Join Us?

Great Benefits: Paid training and health insurance coverage after 1 year.
Stability & Growth: Long-term role with a supportive, collaborative team and clear opportunities to grow.
Day Shift: No graveyard shifts — enjoy a healthy work-life balance.

How to Apply - Click the link : ----------

1. To show you've read this posting carefully, please start your application with the word SPOTLESS.
2. Attach your updated resume.
3. Include a short (1–2 minute) video

We review every application and will contact shortlisted candidates for the next stage. We look forward to meeting you!

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