Up to $2000/MO Creative Operations Coordinator

Creative Operations Coordinator

Growing Pains Marketing

Compensation

$1,000–$2,000 USD per month, depending on experience, communication ability, AI fluency, DTC eCommerce agency background, and ability to keep creative production moving independently.

About Growing Pains Marketing

Growing Pains Marketing is a performance marketing agency focused on helping DTC eCommerce brands scale through paid social advertising, primarily on Meta.

We work with fast-moving brands in competitive and compliance-sensitive categories, including wellness, CBD-adjacent, research compounds, alternative products, and other restricted markets.

Our creative process moves quickly. We produce ads, test angles, review performance, revise assets, coordinate UGC creators, and launch new creative every week.

We are looking for a highly organized Creative Operations Coordinator who has already worked inside a DTC eCommerce marketing agency and understands how fast creative production moves.

This person must also use AI tools daily to work faster, organize better, summarize information, create checklists, clean up tasks, improve communication, and help keep the creative team moving.

Role Overview

We are hiring a Creative Operations Coordinator to help manage the day-to-day creative production workflow.

This is not a traditional project manager role. This is a hands-on coordination role for someone who can use Asana, Slack, Google Drive, Notion/Sheets, and AI to make sure creative tasks are clear, updated, assigned, followed up on, and completed on time.

You will coordinate between creative strategists, designers, video editors, UGC coordinators, creator sourcers, and media buyers.

Your job is to make sure creative does not get stuck.

You will help answer:

What is being worked on?
Who owns it?
When is it due?
What is blocked?
What needs review?
What needs revision?
What is ready to launch?
Which UGC creators are waiting on outreach, shipment, filming, footage, or revisions?

Your main responsibility is to keep the creative production machine organized and moving.

Must-Have Requirements

You must have:

Previous experience working in a DTC eCommerce marketing agency.
Experience coordinating creative production for paid social ads.
Daily experience using AI tools such as ChatGPT, Claude, Gemini, Perplexity, Notion AI, or similar tools.
Strong understanding of Meta ad creative workflows.
Experience working with designers, video editors, UGC creators, creative strategists, and/or media buyers.
Strong written and spoken English.
Strong organization and follow-up ability.
Strong attention to detail.
Comfort working in a fast-paced remote agency environment.
Ability to submit a clear Loom video that is 5 minutes or less.

Please do not apply if you have only worked in general admin, local service businesses, corporate project management, or non-eCommerce roles. We need someone who understands DTC eCommerce creative production.

AI Requirement

AI usage is a daily part of this role.

You should already be using AI to:

Summarize Slack threads.
Turn messy notes into clean Asana tasks.
Create checklists.
Draft follow-up messages.
Organize revision notes.
Identify missing information in briefs.
Create daily status updates.
Summarize blockers.
Improve task descriptions.
Build simple trackers.
Prepare weekly creative production summaries.
Improve communication speed and clarity.

You do not need to be an AI developer, but you must be comfortable using AI every day to work faster, think clearer, and keep projects organized.

A candidate who does not use AI daily is not a fit for this role.

What You’ll Own

You will help manage the workflow from creative request to final delivery.

This includes:

Making sure every creative task has a clear brief.
Making sure required assets are attached.
Confirming task owners and due dates.
Keeping Asana updated.
Following up with designers, video editors, UGC coordinators, and creative strategists.
Tracking what is in progress, blocked, waiting for review, needing revision, approved, or ready to launch.
Making sure revisions are tracked and completed.
Escalating blockers before they become major delays.
Making sure creative is submitted for internal review before client review or launch.
Helping the team stay focused on the highest-priority creative work.
Using AI to improve task clarity, summarize updates, and prevent missing details.
Core Responsibilities
1. Creative Production Coordination

You will coordinate the day-to-day creative workflow across multiple DTC eCommerce clients and projects.

Responsibilities include:

Review new creative tasks and confirm they are complete.
Make sure each task includes the script, brief, assets, product details, offer, CTA, brand notes, examples, and deadline.
Confirm who owns each task.
Track daily progress across design, video, AI video, and UGC projects.
Make sure tasks move through the correct stages.
Follow up when a task is stuck.
Make sure deadlines are visible.
Keep the team updated on priorities.
Maintain a clean production calendar or task board.
Help prevent missed deadlines, lost feedback, or unclear ownership.
2. Asana / Task Management

You will help keep Asana clean and accurate.

Responsibilities include:

Create or update creative tasks.
Add owners, due dates, priorities, descriptions, links, and assets.
Use AI to turn messy briefs, Slack threads, or notes into clear Asana tasks.
Make sure task statuses reflect reality.
Move tasks through the correct workflow stages.
Add comments and updates when progress changes.
Track blockers and dependencies.
Tag the correct people when action is needed.
Make sure completed tasks are only closed after final approval or delivery.
Make sure no task sits untouched without explanation.

The goal is that anyone on the team should be able to look at Asana and immediately understand what is happening.

3. Creative Team Follow-Up

You will coordinate with the creative team to make sure everyone knows what they need to do.

You will work with:

Creative Strategists.
Designers.
Video Editors.
AI Video Editors.
UGC Coordinators.
UGC Creator Sourcers.
Media Buyers.
COO / Leadership.

Responsibilities include:

Clarify task requirements.
Confirm priorities.
Follow up on progress.
Ask for updates before deadlines are missed.
Make sure feedback gets to the correct person.
Help resolve confusion between tea ---------- mbers.
Escalate issues to leadership when needed.
Keep communication clear, professional, and direct.
Use AI to clean up unclear communication, summarize feedback, and turn conversations into action items.
4. UGC Production Coordination

You will help manage the UGC creator workflow.

You do not need to personally source every creator from scratch, but you are responsible for making sure the UGC process is organized and moving.

Responsibilities include:

Confirm when a script requires a UGC creator.
Make sure creator requirements are clear.
Track creator selection status.
Confirm outreach has been sent.
Track whether creators accepted, declined, or need follow-up.
Make sure shipping information is collected.
Coordinate with the team for product shipment.
Track product shipment status.
Track creator filming deadlines after product delivery.
Follow up on raw footage submissions.
Make sure raw footage is reviewed.
Track revision requests.
Make sure approved footage is handed off to the video editor.
Update Asana or the UGC tracker throughout the process.
Escalate creator delays, missing footage, shipping issues, or revision problems.
5. Revision and Feedback Tracking

You will make sure revisions are tracked clearly and completed correctly.

Responsibilities include:

Collect revision notes from leadership, creative strategists, clients, or media buyers.
Use AI to organize messy revision notes into clear action items.
Make sure feedback is clear and actionable.
Assign revisions to the correct tea ---------- mber.
Track revision deadlines.
Confirm revised assets are submitted.
Make sure old feedback does not get lost.
Make sure the final version matches the requested changes.
Prevent duplicate, conflicting, or outdated feedback from creating confusion.
6. Creative QA Support

You are not expected to be the final creative approver, but you should help catch basic issues before assets move forward.

You should look for:

Missing assets.
Wrong product.
Wrong offer.
Wrong CTA.
Missing script.
Missing captions.
Incorrect dimensions.
Obvious spelling or grammar errors.
Text that is cut off.
Poor file naming.
Missing links.
Tasks submitted without all required deliverables.
Creative that has not followed the brief.

Over time, this role may grow into more formal creative QA support.

7. Daily and Weekly Updates

You will provide clear production updates to leadership.

This may include:

Daily creative status updates.
Weekly creative production summaries.
List of blocked tasks.
List of overdue tasks.
List of creative waiting for review.
List of UGC creators waiting on shipment, filming, or revisions.
Client-by-client creative output.
Tea ---------- mber workload visibility.
Upcoming deadlines.

You should use AI to help summarize information clearly, but you are responsible for making sure the updates are accurate.

What This Role Is Not

This role is not primarily responsible for:

Writing ad scripts.
Creating creative strategy.
Designing static ads.
Editing videos.
Launching Meta campaigns.
Making final media buying decisions.
Being the sole UGC creator sourcer.
Owning final compliance approval.
Replacing the creative strategist.

You may help with some of these areas if needed, but your main responsibility is coordination, organization, follow-up, accountability, and AI-assisted workflow management.

Required Skills
DTC eCommerce agency experience.
Creative production coordination experience.
Strong understanding of paid social creative workflows.
Daily AI usage.
Strong written and spoken English.
Excellent organization.
Strong attention to detail.
Ability to follow up without being passive.
Ability to communicate clearly with designers, editors, strategists, and managers.
Ability to keep task boards clean and updated.
Ability to manage multiple projects at once.
Ability to identify blockers early.
Comfortable working in a fast-paced remote team.
Comfortable using project management tools.
Reliable internet and consistent availability.
Preferred Experience
Experience with Meta ad creative production.
Experience working with restricted or compliance-sensitive brands.
Experience coordinating UGC creators.
Experience using Asana, Slack, Google Drive, Notion, Google Sheets, or similar tools.
Experience working with creative strategists, media buyers, designers, and video editors.
Experience creating SOPs, trackers, checklists, or workflow documentation.
Experience using AI to improve team operations.
Tools Used

You should be comfortable using or learning:

Asana — task management.
Slack — team communication.
Google Drive — file and asset organization.
Notion — creator database or internal tracking.
Google Sheets — production trackers.
ChatGPT, Claude, Gemini, Perplexity, or similar AI tools — daily workflow support.
Canva — optional, for basic creative review or asset checking.
---------- , Loom, or similar tools — if needed for feedback and review.
Ideal Candidate

The ideal candidate is:

Experienced in a DTC eCommerce agency.
Highly organized.
Proactive.
AI-fluent.
Detail-oriented.
Clear in written communication.
Strong in spoken English.
Comfortable following up with people.
Comfortable holding people accountable professionally.
Able to manage multiple moving parts.
Not afraid to ask clarifying questions.
Good at spotting missing information.
Good at keeping systems clean.
Calm under pressure.
Reliable with deadlines.
Comfortable working with creatives.
Able to work independently after being trained.
Success Looks Like

You are successful in this role if:

Creative tasks are clearly organized.
Designers and video editors know exactly what they need to work on.
UGC projects are tracked from script to raw footage to final edit.
Deadlines are visible and followed.
Blockers are surfaced early.
Asana accurately reflects what is happening.
Leadership does not need to constantly chase the team.
Revision notes are not lost.
Creative output becomes more predictable.
The team feels more organized and less reactive.
Fewer tasks fall through the cracks.
AI is used daily to improve speed, clarity, and organization.
Key Performance Indicators

We will evaluate performance based on:

On-time creative delivery.
Number of overdue creative tasks.
Accuracy of Asana/task updates.
Speed of follow-up.
Number of blocked tasks surfaced early.
Revision tracking accuracy.
UGC production timeline tracking.
Team communication quality.
Reduction in missed details.
Quality of AI-assisted task organization and updates.
Leadership confidence in the production workflow.
Work Schedule

This is a remote role.

You must be available during agreed working hours and able to communicate consistently with the team.

Because our team moves quickly, you should be able to provide timely updates, respond to important messages, and keep projects moving without needing constant reminders.

Compensation

Compensation is $1,000–$2,000 USD per month, depending on experience and ability.

Higher compensation will be considered for candidates who have strong DTC eCommerce agency coordination experience, excellent English communication, strong AI fluency, and the ability to manage the workflow with minimal oversight.

How to Apply

To apply, please submit the following:

Your resume or work history.
A short description of your DTC eCommerce agency experience.
A short description of how you use AI every day in your work.
Tools you have used, such as Asana, Slack, Notion, Google Drive, Google Sheets, ChatGPT, Claude, Gemini, or Perplexity.
Examples of creative teams, marketing teams, or remote teams you have coordinated.
Your expected monthly compensation.
Your current location and time zone.
Your availability and preferred working schedule.
A Loom video that is 5 minutes or less answering the questions below.
Loom Video Requirement

You must submit a Loom video that is 5 minutes or less.

In the Loom video, please answer:

Who are you, where are you based, and what is your current role?
What DTC eCommerce agency experience do you have?
What type of creative production workflow have you coordinated before?
How do you use AI every day in your work?
Why do you think you would be a strong fit for this Creative Operations Coordinator role?

Please keep the video clear, direct, and under 5 minutes.

Applications without a Loom video will not be considered.

Written Application Questions
DTC eCommerce Agency Experience
What DTC eCommerce agencies or brands have you worked with?
What types of creative projects did you help coordinate?
Have you worked with Meta ad creative production before? If yes, describe your role.
AI Usage
What AI tools do you use daily?
Give 3 specific examples of how you use AI to manage projects, organize work, or communicate better.
Paste an example of an AI prompt you would use to turn messy Slack feedback into clear Asana action items.
Creative Production Coordination
Tell us about a time you coordinated multiple creative projects at once. How did you keep everything organized?
What project management tools have you used before?
How do you make sure deadlines do not get missed?
Creative Team Follow-Up
Have you worked with designers, video editors, copywriters, UGC creators, creative strategists, or media buyers before?
How would you follow up with a designer or editor who is late on a task?
What would you do if a task was assigned but the brief was missing important information?
Asana and Organization
How would you organize a task for a new video ad that needs a script, creator footage, product assets, editing, review, and revisions?
What information should every creative task include before work begins?
How do you make sure a task board reflects what is actually happening?
UGC Coordination
Have you coordinated with UGC creators, influencers, freelancers, or contractors before?
What would you track during a UGC project?
What would you do if a creator received the product but did not submit footage by the deadline?
Communication
How do you communicate when something is blocked?
How do you handle conflicting feedback from multiple people?
How do you keep updates short but useful?
Attention to Detail
What are common mistakes you would look for before a creative asset is submitted for review?
How would you prevent revision notes from getting lost?
What would you do if a designer submitted an ad with the wrong offer or CTA?
Work Style
Are you comfortable holding tea ---------- mbers accountable professionally?
Do you prefer working with clear systems and checklists?
Are you comfortable in a fast-paced DTC eCommerce agency environment?
Paid Test Project

Selected candidates may be asked to complete a short paid test.

The test may include:

Organizing a sample creative project in Asana or a similar format.
Creating a simple production tracker.
Reviewing a messy creative task and identifying missing information.
Using AI to turn messy feedback into clear task instructions.
Writing follow-up messages to a designer, video editor, or UGC creator.
Creating a daily creative status update for leadership.

We are looking for organization, clarity, attention to detail, AI fluency, communication ability, and ability to think ahead.

How to Apply

To apply for this role, please email your application to:

----------

Please use this subject line:

Creative Operations Coordinator Application - [Your Name]

Important: Messages sent through OnlineJobs.ph will not be checked.
You must email your application directly to ---------- to be considered.

Your application must include:

Your resume or work history.
A short description of your DTC eCommerce agency experience.
A short description of how you use AI every day in your work.
Tools you have used, such as Asana, Slack, Notion, Google Drive, Google Sheets, ChatGPT, Claude, Gemini, or Perplexity.
Examples of creative teams, marketing teams, or remote teams you have coordinated.
Your expected monthly compensation.
Your current location and time zone.
Your availability and preferred working schedule.
A Loom video that is 5 minutes or less answering the Loom questions below.

Applications without a Loom video will not be considered.

Loom Video Requirement

You must submit a Loom video that is 5 minutes or less.

In the Loom video, please answer:

Who are you, where are you based, and what is your current role?
What DTC eCommerce agency experience do you have?
What type of creative production workflow have you coordinated before?
How do you use AI every day in your work?
Why do you think you would be a strong fit for this Creative Operations Coordinator role?

Please keep the video clear, direct, and under 5 minutes.

Applications without a Loom video will not be considered.

Written Application Questions

Please answer the following questions in your email.

DTC eCommerce Agency Experience
What DTC eCommerce agencies or brands have you worked with?
What types of creative projects did you help coordinate?
Have you worked with Meta ad creative production before? If yes, describe your role.
AI Usage
What AI tools do you use daily?
Give 3 specific examples of how you use AI to manage projects, organize work, or communicate better.
Paste an example of an AI prompt you would use to turn messy Slack feedback into clear Asana action items.
Creative Production Coordination
Tell us about a time you coordinated multiple creative projects at once. How did you keep everything organized?
What project management tools have you used before?
How do you make sure deadlines do not get missed?
Creative Team Follow-Up
Have you worked with designers, video editors, copywriters, UGC creators, creative strategists, or media buyers before?
How would you follow up with a designer or editor who is late on a task?
What would you do if a task was assigned but the brief was missing important information?
Asana and Organization
How would you organize a task for a new video ad that needs a script, creator footage, product assets, editing, review, and revisions?
What information should every creative task include before work begins?
How do you make sure a task board reflects what is actually happening?
UGC Coordination
Have you coordinated with UGC creators, influencers, freelancers, or contractors before?
What would you track during a UGC project?
What would you do if a creator received the product but did not submit footage by the deadline?
Communication
How do you communicate when something is blocked?
How do you handle conflicting feedback from multiple people?
How do you keep updates short but useful?
Attention to Detail
What are common mistakes you would look for before a creative asset is submitted for review?
How would you prevent revision notes from getting lost?
What would you do if a designer submitted an ad with the wrong offer or CTA?
Work Style
Are you comfortable holding tea ---------- mbers accountable professionally?
Do you prefer working with clear systems and checklists?
Are you comfortable in a fast-paced DTC eCommerce agency environment?