Scheduling Specialist

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: WAGE / SALARY

$1200 per month

: HOURS PER WEEK

40

: DATE UPDATED

Jun 16, 2026

JOB OVERVIEW

******TO BE CONSIDERED FOR THIS ROLE, YOU MUST SUBMIT YOUR RESUME AND VIDEO INTRODUCTION.******

Scheduling Specialist

Job Type: Full-Time
Work Hours: Monday to Friday, 8:00 AM to 5:00 PM CST, with a 1-hour unpaid break
Salary: $1,200 per month

Job Overview:
We are seeking a highly organized and detail-oriented Scheduling Specialist to support our operations team by coordinating appointments, managing scheduling requests, and ensuring accurate job allocation across service workflows. This role plays a critical part in maintaining efficient scheduling processes, delivering excellent customer communication, and supporting operational consistency through adherence to established procedures. The ideal candidate is process-driven, proactive, and comfortable working in a fast-paced environment while managing multiple priorities.

Key Responsibilities:

Scheduling & Coordination
* Schedule, reschedule, and confirm appointments using internal scheduling systems and CRM platforms.
* Coordinate technician assignments and ensure appointments are scheduled efficiently based on availability and service requirements.
* Verify job details, service types, locations, and appointment information prior to confirmation.
* Communicate appointment availability and scheduling updates to customers in a timely and professional manner.
* Monitor schedules and identify potential conflicts, overlaps, or resource constraints.
* Escalate scheduling conflicts, special requests, or non-standard situations to the appropriate tea ---------- mber.

Customer Communication
* Manage inbound and outbound customer communication related to scheduling and appointment coordination.
* Respond to routine customer inquiries using established processes and approved communication guidelines.
* Provide appointment confirmations, updates, and reminders as needed.
* Maintain professional and customer-focused communication at all times.

Administrative Support & Documentation
* Maintain accurate records, notes, and status updates within the CRM and scheduling systems.
* Ensure all scheduling activities are properly documented and tracked.
* Assist with administrative tasks related to appointment management and workflow coordination.
* Support process improvements by identifying scheduling inefficiencies or areas for clarification.

Process Compliance & Escalation
* Follow company procedures and scheduling guidelines consistently.
* Escalate issues, exceptions, or requests outside standard processes to the appropriate supervisor.
* Maintain accuracy and attention to detail when handling scheduling changes and customer information.
* Support operational efficiency by ensuring all scheduling activities align with company standards.

Qualifications:
* Previous experience in scheduling, dispatching, administrative support, customer service, or a related role.
* Strong organizational and time-management skills with the ability to manage multiple schedules and priorities.
* Excellent written and verbal communication skills.
* High attention to detail and commitment to accuracy.
* Experience using CRM systems, scheduling software, and business communication tools.
* Strong problem-solving skills and the ability to identify scheduling conflicts proactively.
* Comfortable working within established processes while knowing when to escalate issues.
* Ability to thrive in a fast-paced, high-volume environment.
* Proficiency with Microsoft Office Suite and cloud-based business applications.
* Experience using tools such as Helpwise (customer email management), Pipedrive (CRM and job tracking), Slack (internal communication), and scheduling/calendar management platforms.
* Reliable internet connection and a dedicated remote work environment.

Note: An NBI or police clearance will be required upon acceptance of the job offer.

SKILL REQUIREMENT

Transaction Coordinating Scheduling Dispatching

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.4732
Total Execution Time	0.4746

GET DATA

No GET data exists

MEMORY USAGE

1,578,464 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Scheduling-Specialist-1670135

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.4672 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `employer_jobs` WHERE `job_id` = 1670135 LIMIT 1
0.0029	SELECT * FROM `employers` WHERE `employer_id` = 640100 LIMIT 1
0.1376	SELECT COUNT(DISTINCT t.id) as cnt FROM `t_thread` `t` INNER JOIN `t_message` `m` ON `t`.`id` = `m`.`thread_id` INNER JOIN `t_message_employer` `e` ON `m`.`id` = `e`.`message_id` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1670135 AND `misc`.`id` IS NULL
0.0011	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-06-22',ej.date_added) duration_days, DATEDIFF('2026-06-22',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-06-22',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1670135'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1670135
0.0067	`UPDATE employer_jobs SET hit_counts = '*Jun-16-2026=427Jun-17-2026=280Jun-18-2026=73Jun-19-2026=38Jun-20-2026=70*Jun-22-2026=1' WHERE job_id= '1670135'`
0.0010	`UPDATE employer_jobs SET monthly_hits = '***Jun-2026=889' WHERE job_id= '1670135'`
0.0047	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1670135' AND status LIKE 'sent%' ORDER BY id DESC`
0.0004	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1670135
0.3105	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '640100' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1782140211
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Scheduling-Specialist-1670135
csrf-token	c0ed9b791bea5b616bd1e7db169ea6c2

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
v2	Array ( [enabled] => 1 [url] => https://v2.stage.app.onlinejobs.ph [api_url] => https://v2.stage.api.onlinejobs.ph [cookie_domain] => .onlinejobs.ph [paths] => Array ( [myaccount] => 1 ) )
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.68
HTTP_DNT

Scheduling Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?