Coaching Community : Member Liason or Guide

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: TYPE OF WORK

Part Time

: WAGE / SALARY

8- 10/h

: HOURS PER WEEK

10

: DATE UPDATED

Jun 16, 2026

JOB OVERVIEW

ROLE: MEMBER GUIDE Liason

Compensation is $8-$10hr depending on skill 10 hrs /weeks. 3 hrs of will be live calls in zoom with members of the community. Hours will go up to 20 if there is a good fit. After 6 months hourly can go up depending on perfomance and goal reviews.

PURPOSE
To create a welcoming, supportive, and transformative experience for every member.

MISSION
Ensure every member feels seen, supported, and connected to the community.

REPORTS TO
Experience Guide

WORKS WITH

Systems Guide (Kajabi systems expert)
Story Guide ( Content Creator)

DAILY RESPONSIBILITIES

• Respond to member questions
• Welcome new members
• Monitor community activity
• Follow up with inactive members
• Track attendance
• Celebrate member wins
• Collect testimonials
• Maintain member records

WEEKLY RESPONSIBILITIES
• Attendance report
• Retention report
• Testimonial collection
• Community engagement summary

MONTHLY RESPONSIBILITIES
• Member satisfaction review
• Community improvement recommendations

KEY PERFORMANCE INDICATORS (KPIs)
• Member response time under 24 hours
• New member welcome within 12 hours
• Attendance rate above 80%
• Minimum 4 testimonials collected monthly
• Member retention rate above target

PREFERRED SKILLS
• Excellent written English and spoken. Bet authenticity is the best metric
• Customer service experience loves people holding space listening smiling
• Community management experience making sure people are feeling seen heard and understood
• Strong organization skills Have checklist to make work efficiant and easy but also brining some flow in between
• Google Workspace
• Basic AI tool usage
Zoom Knowledge
I

Great traits
• Warm
• Patient
• Service-oriented
• Positive
• Reliable
• Growth minded

CREATE YOUR LIFE METHOD (CYLM)
OUR CORE VALUES

Transformation
We believe growth is possible for every person willing to reflect, learn, and act.

Education
We are lifelong students. We seek understanding, curiosity, and wisdom.

Empowerment
We help people develop the confidence and skills to take ownership of their lives.

Service
We believe our work exists to benefit others. We serve with humility, care, and respect.

Excellence
We strive to do our work well, not for perfection, but because people depend on us.

Responsibility
We take ownership of our actions, commitments, and outcomes.

Reflection
We regularly examine our thoughts, behaviors, and decisions so we can continue growing.

Grace
We recognize that growth is not linear. We treat ourselves and others with patience and compassion.

If you got this far start your resume with something that you love doing on sundays.

Community
We believe people grow faster together than they do alone.

Stewardship
We understand that our actions influence the culture of CYLM and the lives of those we serve.

Best of Luck and we look forward to meeting you.

SKILL REQUIREMENT

Workflow Health And Wellness Personal Assistant

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Coaching Community : Member Liason or Guide

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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